The Role
Lead Belgium launch and manage day-to-day international transport operations (air/sea/road/rail), handle customer quotes and invoicing, onboard local partners, and define local operational strategy.
Summary Generated by Built In
Our mission : to simplify international transportation through technology and data ! ✈️
Founded in 2017, Ovrsea is a new generation freight forwarder that uses technology to simplify and optimize international transportation for companies. We support more than 700 companies such as Engie, Vinci, Devialet, Sézane or even Nuxe in more than 60 countries in their international freight transport.
We allow our customers to manage all their transport issues in a few clicks from our web interface, from quotation to invoicing, by digitizing the entire transport tracking experience. We have also developed an in-house platform to facilitate the operational management of our customers’ transportation needs in order to meet their requirements in record time.
Ovrsea, a fast growing company…
With already 120 employees worldwide, we will continue our growth in 2026 as part of a merger with two other freight forwarders, forming a group of more than 800 people across four continents.
Following this merger, we aim to open a new country: Belgium, in order to drive the group’s commercial and operational development in this market.
🚀 🇧🇪 What if you joined us to support the development of this new office? 🚀 🇧🇪
The Operations team
The Ops Team is at the heart of the OVRSEA customer experience: reactivity, excellence, pedagogy and customer awareness are the leitmotiv ! The Ops team is the main contact for our customers and acts as a link between all our service providers, who have been selected on the basis of quality of service, responsiveness and reliability.
What does it mean to be an Operations Manager at OVRSEA ?
The Operations Manager responds quickly and accurately to customers’ quote requests and works to improve the efficiency of pricing and procurement processes by optimizing tools and workflows.
They communicate with customers in real time throughout the shipment, providing updates on key milestones, anticipating constraints or risks, and proactively suggesting solutions when needed.
They are also in daily contact with selected service providers (typically four to five per import) including a foreign agent, shipping line, customs broker, and carrier, acting as the central point of coordination between all parties involved.
Once the shipment is completed, the Operations Manager is responsible for invoicing and closing the file.
For all these reasons, the Operations Manager plays a central role in OVRSEA’s activity and is a key pillar of the company’s success.
As part of this country launch, the first Operations Manager will play a key entrepreneurial role, leading the setup of our initial operations in Belgium, onboarding local partners, and building strong local operational expertise from the ground up.
Your role in the team
👉 Transportation operations in large import or export (60%)
- Accompanying a portfolio of customers
- Carrying out air, sea, road and rail transport
- Pro-active customer advice and problem solving
👉 Operational planning and pricing of international transport (15%)
- Response to customer requests for quotations : complete planning of international transport by sea, air and rail
- Participation in the improvement loop between quotation, operations and invoicing : be able to step back and improve upstream to make operations run more smoothly and invoicing easier
👉 Manage customer invoicing (10%)
- Participation in the invoicing of transport files
- Manage the contact with customers to explain the differences that may appear between the quotation and the billing
👉 Development, structuring and strategy (15%)
- Build and negotiate partnerships with local partners in Belgium
- Strengthen the team’s local market knowledge through research and internal content creation
- Define and implement the operational strategy for this new market
Profile required
- You can speak and write Dutch fluently
- You have excellent interpersonal skills, enjoy human contact, and want to bring real added value to your clients.
- You know how to manage your stress : the days in Ops are exciting but intense. A lot of subjects are to be managed at the same time within defined deadlines
- You demonstrate organizational skills and rigor in monitoring your accounts
- You think solutions rather than problems, and you are able to take initiatives
- You are highly motivated to discover the world of transportation and the modalities of air, sea and rail freight, even if this sector is still unknown to you
- You have excellent interpersonal skills, enjoy human contact, and want to bring real added value to your clients.
- You know how to manage your stress : the days in Ops are exciting but intense. A lot of subjects are to be managed at the same time within defined deadlines
- You demonstrate organizational skills and rigor in monitoring your accounts
- You think solutions rather than problems, and you are able to take initiatives
- You are highly motivated to discover the world of transportation and the modalities of air, sea and rail freight, even if this sector is still unknown to you
Why join OVRSEA? 💚
- The opportunity to join a fast growing company that has recently merged with two historic players in our - industry
- Strong responsibilities as the first Operations Manager joining our new Belgian office
- The chance to contribute to an ambitious build up project
- A talented team sharing a strong common identity built on analytical thinking, high standards of execution, and a continuous willingness to learn
- Regular team events including afterworks, team lunches, and culture sharing moments
Still not convinced ? 🤔
Discover our story, our product, our teams, and our commitments by visiting this Notion page. It will give you insight into our culture and our core value, Pedagogy, also known as Learning Together, through a short video. You will see how we bring this value to life every day through webinars, team rituals, cultural presentations, a structured onboarding process, and our training program, the Transport Academy, designed to help you discover, or rediscover, the exciting world of international transportation.
Do you see yourself working with us ? Don’t hesitate anymore and apply to join the crazy Ovrsea adventure ! ✈️
Interview Process 😊
- Call with Hugo, Head of Operationsr(30 min)
- Interview including a operation case with our Operations Team Lead (1h00)
- Interview with Brieuc, our Chief Operations Officer & Co-founder (45 min)
- Meeting with the team in our offices
- The final proposal ! 🙌
At Ovrsea, we are committed to an inclusive recruitment process and to fostering diversity within our teams
Skills Required
- Fluent in Dutch
- Fluent in English
- French language skills
- At least 3 years of experience with a freight forwarder
- Experience managing international transport operations (air, sea, road, rail)
- Demonstrated autonomy in previous roles (project leadership or strong individual contribution)
- Solution-oriented, proactive, able to take initiative
- Motivation to develop expertise in transportation and learn company processes
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Here at OVRSEA, we help business leaders to step ahead, by making their supply chain more efficient, resilient and sustainable. Our mission: delivering top-of-the-line freight forwarding services, thanks to our freight knowledge and supply technology. How do we do it? On top of our technology, we’re adding a strong human and service dimension to the freight forwarding sector. Our teams are passionate, experienced people with solid sectorial knowledge and digital culture. From our 6 offices around the world, we’re the supply partner of +700 companies from all sectors. These customers include prestigious brands such as Babymoov, Cowboy, Croda, Grosfillex, Lincoln Electric, Maison Francis Kurkdjian (LVMH group), Veja. Interested in joining us? See available positions here: https://www.welcometothejungle.com/fr/companies/ovrsea/jobs
