Operations Manager Albuquerque NM

Reposted Yesterday
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Albuquerque, NM, USA
In-Office
86K-108K Annually
Senior level
Productivity • Security • Software • Business Intelligence • Cybersecurity
The Role
Manages telecommunications field operations, OSP engineering, and construction teams. Provides technical guidance, prioritizes projects, sets deadlines, controls budgets, and ensures timely resolution of maintenance and trouble tickets. Requires telecommunications experience, team-management experience, and knowledge of voice, data, transmission, fiber, installation, power, cabling, and safety practices.
Summary Generated by Built In

 Segra is searching for a qualified and experienced Operations Manager (Albuquerque NM) to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is five (5) days in the office. 

 

 Role Overview:

Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.

 Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff.   Must be able to clearly identify job and project priorities to meet departmental and company objectives.  This will include setting appropriate project due dates, managing the team to meet these due dates, ensures team manages to project budgets, and ensures the team is resolving maintenance/trouble tickets in a timely manner.

Qualifications:

  • Minimum of 5 of years of experience in Telecommunications is required.
  • Must have experience working with Excel.
  • Must have at least 2 years of experience managing a team.
  • Experience with voice, data, and/or transmission systems/networks.

Preferred Qualifications:

  • Education: Technical bachelor’s degree or equivalent work experience.
  • High level of experience with DWDM, SONET, and IP equipment and technologies.
  • Experience with voice, data, and transmission systems and networks.
  • Telecommunication installation support and management functions.
  • Development and knowledge of telecommunication standards related to central office and equipment installation.
  • Competence with AC/DC power, infrastructure, cabling, and distribution systems. Knowledge of OSP Engineering and Construction. 
  • Basic knowledge of OSHA guidelines and industry safety practices. 
  • Outstanding computer, written, verbal communication skills, and excellent analytical problem-solving abilities.

 

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. 

 

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

 

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

 

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pay Range: 

$86,205 - $107,835

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

 

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process.
 

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

Skills Required

  • At least 5 years of telecommunications experience
  • Experience managing a team for at least 2 years
  • Experience with Microsoft Excel
  • Experience with voice, data, and/or transmission systems or networks
  • Technical bachelor's degree or equivalent work experience
  • High-level experience with DWDM, SONET, IP equipment, and related technologies
  • Experience with telecommunications installation support and management
  • Knowledge of telecommunications standards for central office and equipment installation
  • Competence with AC/DC power, infrastructure, cabling, and distribution systems
  • Knowledge of OSP engineering and construction
  • Basic knowledge of OSHA guidelines and industry safety practices
  • Strong computer, written, verbal communication, analytical, and problem-solving skills
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The Company
HQ: Bengaluru
65 Employees
Year Founded: 2020

What We Do

Lumos is the first internal AppStore for companies. With Lumos, employees are more productive and your enterprise is more compliant with self-service app requests, access reviews, and license management. The result: employees go to their Company AppStore and ask for app and permission access. IT and security can control who can request which apps, perform access reviews, and automate access creation. Lumos makes companies productive and compliant at the same time. Learn more: lumos.com.

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