The Role
Supports daily inbound, workshop, and shipping operations at an eBike refurbishment center. Responsibilities include maintaining dashboards, analyzing operational KPIs, identifying process improvements, coordinating with logistics partners and European sites, and assisting with shift planning, material orders, and team meetings. The intern owns improvement projects involving workflows, floor space, spare parts, and cross-site operations.
Summary Generated by Built In
Upway is Europe's leading platform for used, professionally refurbished eBikes. Since our founding in 2021, we have given more than 100,000 eBikes a second life and are now active in nine countries, including Germany, France, Belgium, the Netherlands and the USA. Germany is our largest and fastest growing market. Our goal by 2030: to put one million refurbished eBikes back on the road.
Our principle is simple: we buy used eBikes from manufacturers, dealers and leasing providers, inspect and repair them in our own workshops and resell them with a warranty on battery and motor. Customers save around 45 percent on average compared to the new price while conserving resources at the same time.
Our UpCenter Düsseldorf in The Tube business park has been Upway's second German refurbishment centre since 2025. Across 8,000 square metres of workshop and warehouse space, inbound receiving, diagnostics, refurbishment, quality control and shipping all come together here. The team is growing fast, and this is exactly where you come in.
Key Responsibilities
You will work directly with the site's Operations Manager and gain insight into all the processes of a growing logistics and workshop operation. In concrete terms:
- You support the daily management of inbound receiving, workshop and shipping and learn how an eBike moves through our centre from delivery to customer parcel.
- You work with our key figures: lead times, inventory, quality and productivity. You help maintain dashboards, interpret the numbers and derive actions from them.
- You take ownership of your own improvement projects, for example on process flows, use of floor space, spare parts supply or coordination with our logistics partners.
- You act as a point of contact in the exchange with other Upway sites across Europe and support cross site topics.
- You help with planning and organisation in day to day operations, from shift planning and material orders to preparing team meetings.
Skills, Knowledge and Expertise
- You are enrolled in a degree programme such as Industrial Engineering, Business Administration, Logistics, Supply Chain Management or a comparable field, and your study regulations require you to complete a mandatory internship.
- You are keen to work at an operational site where workshop, warehouse and office are only a few steps apart. You like to get hands on and are not afraid of the shop floor.
- You work in a structured way, are confident with Excel or Google Sheets and enjoy understanding numbers and questioning processes.
- You work very independently, prioritise well and stay structured and reliable even at a fast pace.
- You communicate clearly and in a friendly manner, in German and English (our team language across sites is English).
- A plus, not a must: an interest in bikes, sustainability or the circular economy.
Benefits
- 1,000 euros compensation per month.
- Real responsibility from the very first week. You see every day what your work achieves.
- A dedicated contact person and regular feedback sessions so that your internship matches your learning goals.
- Support with your thesis: whether Bachelor's or Master's thesis, we help you find a topic, provide data and practical knowledge from ongoing operations and offer expert guidance along the way. We also support you with your internship report.
- Insight into an international scale up that is currently expanding rapidly, with contacts to teams all over Europe.
- A purpose driven topic: every refurbished eBike saves up to 60 percent CO2 compared to buying new.
About
At Upway, we are making electric mobility accessible to everyone. We are looking for high intelligence, high energy and high integrity people to join us on an exciting journey and reshape mobility with us.Our mission is to make e-bikes the norm, redefining how the world moves. As the global leading platform for certified pre-owned and refurbished e-bikes, we proudly serve customers across nine countries, including France, Germany and the US.We are an international company and operate from Paris, Antwerp, Berlin, Dusseldorf, Los Angeles, Amsterdam and New York. In just three years, we achieved a fast paced growth, ambitious expansion and secured $120M+ from leading investors, including Sequoia, Exor Seed, Korelya Capital & GFC.
Skills Required
- Currently enrolled in Industrial Engineering, Business Administration, Logistics, Supply Chain Management, or a comparable degree program
- Degree program requires completion of a mandatory internship
- Willingness to work at an operational site across workshop, warehouse, office, and shop floor environments
- Structured and independent working style with strong prioritization and reliability
- Confidence using Excel or Google Sheets
- Strong numerical and process-analysis skills
- Clear and friendly communication skills in German and English
- Interest in bikes, sustainability, or the circular economy
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The Company
What We Do
Upway is a leading international marketplace for certified pre-owned electric bikes. Founded in 2021, the company specializes in the refurbishment and resale of e-bikes, aiming to make sustainable electric mobility accessible and affordable. Upway operates an extensive circular mobility network, partnering with retailers and individuals to recondition bikes and provide them with a one-year warranty across multiple countries, including the US and Europe.
