Operations Lead – AI Creator Platform (WorkSolo)

Posted 9 Days Ago
Be an Early Applicant
Los Angeles, CA, USA
In-Office
102K-191K Annually
Senior level
Gaming • Software • Metaverse
The Role
Lead international user, product, community, and social operations for an AI creator platform: drive acquisition, activation, retention, feature adoption, creator programs, UGC campaigns, partnerships, and AIGC ecosystem development using data-driven experiments and cross-functional collaboration.
Summary Generated by Built In
Business UnitPlatform & Content Group (PCG) is responsible for the company's Internet platform and the integrated development of the content and culture ecosystem. PCG integrates social platforms such as QQ and QZone with traffic platforms such as Tencent's App Store and browsers, as well as content platforms including news, videos, sports, live broadcasts, animes and movies to develop a better growth environment for Tencent's content ecosystem. PCG promotes the cross-platform and multi-modal development of IP, with the overall goal of creating more diversified premium digital content experiences for more users.What the Role EntailsAbout WorkSolo
WorkSolo is a professional creation tool built for AI creators. It empowers independent creators, studios, and creative professionals with AI-native workflows to ideate, produce, and publish high-quality content — from concept to final output. As we scale internationally, we're looking for a seasoned operations leader to grow and cultivate our global AI creator community.Key Responsibilities

1. User Operations

- Design and execute full-funnel user operations strategies covering acquisition, activation, retention, and monetization for overseas markets

- Build data-driven user insight systems; define and track core metrics (DAU, MAU, retention rate, LTV, conversion)

- Run A/B tests and lifecycle campaigns to optimize user engagement across the platform

2. Product Operations

- Serve as the voice of the international user to the product and engineering teams; synthesize feedback into actionable insights

- Drive feature adoption through localized operational campaigns, tutorials, and onboarding programs

- Collaborate cross-functionally with product, design, and data teams to prioritize market-specific requirements

3. Community Operations

- Build, grow, and manage creator communities across platforms (Discord, Reddit, X/Twitter, YouTube, TikTok)

- Identify, recruit, and nurture KOLs, KOCs, and UGC/PGC creators; design tiered creator programs and ambassador initiatives

- Organize community events, creator challenges, themed campaigns, and beta programs to drive engagement

- Deeply familiar with OPC (Open Platform Creator) ecosystems and creator incentive structures

4. Media & Social Operations

- Own WorkSolo's overseas social media presence (Instagram, TikTok, YouTube, X/Twitter); develop content calendar and brand voice

- Collaborate with creators on UGC campaigns and co-creation initiatives

- Track and report on content performance; optimize publishing strategy based on data

5. AIGC Ecosystem Development

- Stay at the forefront of the global AI creator tools ecosystem (workflows, toolchains, emerging platforms, and creator behavior trends); understand how AI creators discover, adopt, and evangelize creation tools

- Identify and execute strategic partnerships with creator platforms, AI tool communities, and content distribution channels

- Represent WorkSolo at industry events, creator conferences, and AIGC community gatherings

Who We Look ForQualifications:

- 4–7 years of experience in user/product/community/social media operations within tech, entertainment, or AIGC platforms

- Deep familiarity with the global AI creator tools landscape — including generation tools (Midjourney, Runway, Pika, Kling), creation workflow tools (Notion AI, Canva AI, Adobe Firefly), and creator platform ecosystems (YouTube Studio, TikTok Creator Marketplace, Patreon)

- Proven track record of building and managing creator/UGC communities from early stage

- Hands-on experience with Western social platforms (TikTok, YouTube, Instagram, Discord, Reddit, X)

- Strong data literacy; comfortable using analytics tools (Amplitude, Mixpanel, Looker, etc.)

- Experience with OPC (Open Platform Creator) programs or equivalent creator partnership ecosystems is strongly preferred

- Excellent written and verbal English communication; Mandarin Chinese is a strong plus for HQ collaboration

- Self-starter with startup mentality; comfortable operating with ambiguity in an early-stage international expansion

Location State(s)

US-California-Los Angeles

The expected base pay range for this position in the location(s) listed above is $102,200.00 to $191,400.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Skills Required

  • 4-7 years of experience in user/product/community/social media operations within tech, entertainment, or AIGC platforms
  • Deep familiarity with AI creator tools and creator platform ecosystems (e.g., Midjourney, Runway, Pika, Kling, Notion AI, Canva AI, Adobe Firefly, YouTube Studio, TikTok Creator Marketplace, Patreon)
  • Proven track record of building and managing creator/UGC communities from early stage
  • Hands-on experience with Western social platforms (TikTok, YouTube, Instagram, Discord, Reddit, X)
  • Strong data literacy; comfortable using analytics tools (Amplitude, Mixpanel, Looker)
  • Experience with OPC (Open Platform Creator) programs or equivalent creator partnership ecosystems
  • Excellent written and verbal English communication
  • Mandarin Chinese (strong plus)
  • Self-starter with startup mentality; comfortable operating with ambiguity during international expansion

Tencent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.

  • Healthcare Strength Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
  • Retirement Support Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
  • Strong & Reliable Incentives Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.

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The Company
HQ: Shenzhen
107,879 Employees
Year Founded: 1998

What We Do

Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

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