Operations Intern

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Bengaluru, Karnataka
In-Office or Remote
180K-240K Annually
Internship
Artificial Intelligence • Healthtech • Software • Telehealth
Building AI agents for healthcare operations
The Role
The Operations Intern will execute campaigns, manage client operations, maintain operational data, communicate issues, and suggest process improvements.
Summary Generated by Built In
About 100ms :

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorisation, and referral intake in speciality pharmacy.

We help care teams reduce delays and administrative burden so that patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure. You’ll be joining a specialised team at 100ms focused on healthcare automation using AI.

Job Description

  • Own end-to-end campaign execution, ensuring accountability for deliverables and overall program success.
  • Support day-to-day client operations by executing structured workflows and processes.
  • Manage and update operational data in Excel, sheets and related tools with accuracy.
  • Communicate updates, flag issues promptly, and support smooth program delivery.
  • Contribute to process improvements by spotting gaps and suggesting fixes.

Qualifications

  • Proficiency in Excel, Google sheets
  • Strong problem-solving and logical thinking ability.
  • High attention to detail with consistent task ownership.
  • Clear communication and responsiveness in daily updates/escalations.
  • Strong time management and ability to follow structured processes.
  • Pursuing/completed  B.Tech or MBA

Additional Requirements

  • Should be available to join immediately ( 1month max )
  • Ready to work in US time

Top Skills

Excel
Google Sheets
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The Company
HQ: San Francisco, California
66 Employees
Year Founded: 2020

What We Do

100ms AI builds voice-first AI agents for healthcare operations, automating high-friction workflows like scheduling, intake, benefits verification, prior authorization, and telehealth coordination.
We combine deep expertise in real-time communications with healthcare-grade AI infrastructure to help care teams scale with empathy, precision, and compliance. Our agents are designed to be safe enough for clinical use, human enough to build trust, and flexible enough to adapt to any workflow, from solo clinics to large health systems.
Previously known for powering real-time video in platforms across EdTech, fitness, and virtual events, 100ms is now focused on transforming healthcare operations through conversational AI that works in the real world.
Founded in 2020, we are a team of engineers, clinicians, and operators committed to building the future of healthcare conversations.

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