The Role
Lead and run operations across multiple warehouses, overseeing order fulfillment, delivery and pickup processes, inventory and demand forecasting, stock audits, process improvements, delivery partner relationships, and a team of operations leads to reduce shrinkage and improve customer experience.
Summary Generated by Built In
As an Operations Head at SharePal, you will be responsible for running the Operations function effectively & efficiently.
The primary responsibilities will include the following:
- Order fulfilment planning and coordinating with the Operation leads across all warehouses
- Closely monitoring the delivery & pick-up process and improving key operations metrics
- Leading a team of operations leads and support staff across all warehouses
- Demand forecasting, creating an inventory & resource plan
- Driving process improvement and improve the overall customer experience
- Establishing relationship with delivery partners and negotiating the best possible deals
- Leading stock audit processes to reduce/eliminate shrinkage
Requirements
- We are looking for a highly motivated, organized and "get the job done" type of individual to lead our Operations function. An ideal candidate will be an innate leader and will possess the following:
- Bachelor’s Degree/Master's Degree B.Tech/MBA etc
- 2 - 4 years’ experience with warehousing, logistics, supply chain
- Knowledge of fulfilment/warehouse/ courier operations
- Experience in leading teams across multiple Cities/ Zones
- Excellent communication skills
- Change Management skills: Processes, Policies, Training & Systems
Benefits
Salary: INR 40,000 - 60,000 /month
Equity: 1% - 3 %
CTC: INR 6,00,000 - INR 8,00,000 per annum
Skills Required
- Bachelor's Degree/Master's Degree (B.Tech/MBA etc)
- 2 - 4 years experience in warehousing, logistics, or supply chain
- Knowledge of fulfilment, warehouse, and courier operations
- Experience leading teams across multiple cities/zones
- Excellent communication skills
- Change management skills (processes, policies, training, systems)
- Leadership ability to run the operations function
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The Company
What We Do
SharePal is a leading Indian rental platform providing access to aspirational lifestyle products. The company offers a wide range of gear for rent, including travel and trekking equipment, photography tools like DSLRs and GoPros, gaming consoles, and riding gear. By focusing on accessibility and affordability, SharePal empowers consumers to experience high-end products through a sustainable 'own less, live more' model.
