Operations Excellence Engineer

Posted 7 Days Ago
Be an Early Applicant
Portage, IN, USA
In-Office
Senior level
Consulting • Design
The Role
Lead continuous improvement and quality for automation and integration projects. Conduct internal and customer audits, maintain quality processes, support corrective actions, provide training, collaborate across teams, and ensure compliance with CSIA, ISO 9001, CSA, PMLC and SDLC standards.
Summary Generated by Built In

At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We’re one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries.Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site.  


We’re adding to our team!  We are seeking an Operations Excellence Engineer to lead the optimization of workflows and play a key role in the continuous improvement across all projects and operations. This role ensures alignment with industry best practices, including CSIA Best Practices, while driving consistent, high-quality delivery in automation and integration projects. 

 

You will:  

  • Ensure workflows meet E Tech Group and Business Unit quality policies, procedures, CSIA Best Practices, and applicable regulatory requirements. 
  • Conduct internal audits to evaluate adherence to standards, practical efficiency of associated tools, assess root-cause failure modes, and support corrective and preventive actions. 
  • Be responsible for maintaining Business Unit quality processes to support traceability and ensure quality deliverables. 
  • Represent the Business Unit for Customer and third party audits, including audit preparation, participation, response coordination, and follow up. 
  • Foster quality, consistency, and ongoing improvement across cross-functional teams. 
  • Support Corporate and Business Unit Continuous Improvement initiatives including development and review of policies and procedures. 
  • Provide  training and guidance to the Business Unit on quality standards, procedures, and expectations. 
  • Provide support to improve the quality and effectiveness of the Learning Management System (LMS) 
  • Encourage collaboration, shared learning, and knowledge transfer across teams throughout the Company 
  • Collaborate with Sales, Application Engineering, and the Project Management Organization to support project risk assessments, and quality planning. 
  • Attend project reviews, as needed, and provide guidance to project teams for compliance with Project Management Life Cycle (PMLC) and System Development Life Cycle (SDLC) and other procedures during project execution. 
  • Interface with clients and third parties on quality related topics, including audits, vendor qualification, and compliance inquiries. 
  • Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates. 

 

You have:  

  • Bachelor’s degree in Engineering (Industrial, Mechanical, Chemical, Electrical or Systems), or related technical field, or equivalent experience. 
  • 5+ years of experience supporting quality assurance, compliance, or continuous improvement in an engineering or project‑based environment.
  • Strong communication and interpersonal skills, with a proven ability to influence technical teams and stakeholders 
  • Experience working in automation or other regulated industries, with knowledge of ISO 9001, and Computer System Assurance (CSA). 
  • Experience supporting automation and control systems (PLC, DCS, SCADA, HMI) 
  • A DNA comprised of collaboration and teamwork. 

  

Benefits & Perks: 

  • 401k + match + prompt enrollment.  E Tech Group employees are 100% vested upon entry. 
  • Prompt enrollment into Medical, Dental, and Vision benefits. 
  • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off. 
  • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities. 

 

E Tech Group is an Equal Opportunity Employer.  Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law.  E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs. E Tech Group is an Affirmative Action Employer of individuals with disabilities and protected veterans.  

#LI-CL1

Skills Required

  • Bachelor's degree in Engineering or related technical field, or equivalent experience
  • 5+ years supporting quality assurance, compliance, or continuous improvement in an engineering or project-based environment
  • Experience working in automation or other regulated industries with knowledge of ISO 9001 and Computer System Assurance (CSA)
  • Experience supporting automation and control systems (PLC, DCS, SCADA, HMI)
  • Strong communication and interpersonal skills with ability to influence technical teams and stakeholders
  • Experience conducting audits and supporting corrective and preventive actions
  • Experience maintaining quality processes, traceability, and supporting customer/third-party audits
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The Company
HQ: West Chester, OH
300 Employees
Year Founded: 1993

What We Do

E Tech Group is one of the largest engineering and system integration firms in the United States. With 14 offices and more than 380 engineers, we provide automation, control, and information solutions to the Life Sciences, Mission Critical, Metals, Parcel, Consumer Products and Food & Beverage industries. In addition to our organic growth, E Tech Group has recently grown through the successful acquisition and integration of Glenmount Global Solutions, Superior Controls, and Banks Integration. We provide a full suite of system Consulting, Design, Development, Assembly, Installation, Testing, Startup, and Training & Maintenance services. We’ve delivered over $1B+ in solutions. From staff augmentation to small upgrade projects to full turnkey design/build projects, E Tech has a deep bench of resources with decades of industry experience to deliver successful outcomes on time and on budget.

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