Operations Engineer

Reposted 4 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Information Technology
The Role
As an Operations Engineer, manage and support production systems, ensuring operational requirements are met while collaborating with teams and monitoring system performance.
Summary Generated by Built In
Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Application Packaging
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Packaging Engineer, a typical day involves supporting the ongoing operations and managing the delivery of production systems and services. This role requires close attention to operational requirements and adherence to service agreements to ensure smooth and reliable system performance. The position demands proactive monitoring, timely issue resolution, and coordination with various teams to maintain service continuity and meet organizational objectives. The role also includes managing workflows to optimize system availability and responding effectively to any operational challenges that arise throughout the day.

Roles & Responsibilities:
- Package and deploy enterprise applications using:
o AdminStudio
o MSI
o App-V
o MSIX
Manage application deployment through:
o Microsoft Intune
o SCCM / MECM
Perform application compatibility testing and remediation.
Create, customize, and maintain MSI packages, transforms (MST), and deployment scripts.
Support application virtualization and modernization initiatives.
Develop and maintain automation scripts using PowerShell.
Manage application patching and updates using Patch My PC.
Monitor application performance and end-user experience using Nexthink.
Troubleshoot application installation, deployment, and runtime issues.
Support software lifecycle management activities including packaging, testing, deployment, and retirement.
Ensure adherence to ITIL processes including Incident, Change, Problem, and Service Request Management.
Create and maintain technical documentation, packaging standards, SOPs, and deployment guides.
Collaborate with desktop engineering, security, infrastructure, and application teams.
Participate in migration and modernization projects related to Windows and application platforms.

Professional & Technical Skills:
Strong hands-on experience in:
AdminStudio
MSI Packaging
App-V
MSIX
Microsoft Intune
SCCM / MECM
PowerShell scripting
Patch My PC
Nexthink
Good understanding of:
Application deployment methodologies
Windows Installer technologies
Application virtualization
Endpoint management
Software compatibility testing
Windows 10/11 administration
Packaging standards and best practices
- Process & Service Management
Strong understanding of ITIL processes and IT service management practices.
Soft Skills
Good verbal and written communication skills.
Strong troubleshooting and analytical abilities.
Ability to work independently and collaboratively within teams.
Good stakeholder and customer management skills.
Additional Information:
- The candidate should have minimum 5 years of experience in Application Packaging.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 2 years of experience in Application Packaging
  • 15 years full time education

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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