Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.
Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.
Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland.
WHAT IT MEANS TO BE A BOOSTIE
At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:
· Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset
· No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help.
· Be Bold, Stay Humble: Appreciate that every voice matters (and we want to hear yours) while remaining humble in the understanding that no one person is more important than the broader team.
· Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.
Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team!
ABOUT THE ROLE
We are seeking a Senior Engineering Manager to lead Boostlingo’s AI engineering organization, spanning:
- AI Core – production-grade AI platforms and services
- AI Discovery (R&D / POC) – experimentation, prototyping, and validation
You will lead through engineering managers, not replace them.
This role is for a technical engineering leader, someone with strong architectural judgment and AI system literacy, who focuses primarily on:
- People leadership
- Technical direction
- Execution excellence
- Organizational health
You are not expected to be the deepest AI expert in the room. You are expected to know enough to:
- Ask the right questions
- Make sound tradeoffs
- Hold teams accountable to production standards
This role reports to the Senior Director of Engineering.
WHAT SUCCESS LOOKS LIKE:
- AI Discovery moves fast without polluting production systems
- AI Core ships reliable, secure, cost-aware AI services
- Engineering Managers are supported, aligned, and growing
- Leadership has clear visibility into progress, risk, and cost
- AI initiatives translate into measurable business outcomes
WHAT THIS ROLE ENTAILS:
Engineering Leadership & Org Design
- Lead multiple teams via Engineering Managers
- Set clear expectations, operating principles, and success metrics
- Coach managers on execution, technical leadership, and people management
- Develop senior ICs into technical leaders
- Build a culture of ownership, accountability, and pragmatic decision-making
- Partner with People Ops on hiring, performance, and succession planning
Technical Leadership (Hands-on thinking, not coding)
- Provide architectural guidance for AI platforms and services
- Ensure clear separation between:
- AI Discovery / experimentation
- AI Core / production systems
- Guide decisions around:
- Model integration patterns (hosted APIs, orchestration, evaluation)
- Inference pipelines and system boundaries
- Reliability, observability, and failure modes
- Partner with Architecture and Security to ensure AI systems are:
- Scalable
- Secure
- Compliant (PII/PHI where applicable)
- Cost-conscious
You may not code daily, but you must understand the systems well enough to lead decisively.
Execution & Delivery
- Own delivery outcomes across AI initiatives
- Translate strategy into shippable, incremental milestones
- Remove cross-team execution bottlenecks
- Hold teams accountable to quality, timelines, and operational readiness
- Define and track metrics for:
- System reliability
- Latency and performance
- Cost and usage
- Team health and delivery predictability
Cross-Functional Leadership
- Partner closely with Product, Architecture, Security, Legal, and Platform teams
- Communicate progress, risks, and tradeoffs clearly to executive leadership
- Represent AI engineering in planning, roadmap, and investment discussions
- Ensure AI features are production-ready before broad rollout
You should be comfortable with:
- Distributed systems and cloud-native architectures
- APIs, microservices, and event-driven systems
- AI/ML systems at the architectural level (not model research)
- Model integration via third-party providers (e.g., OpenAI, Anthropic, etc.)
- Observability and cost awareness in AI-powered systems
MINIMUM QUALIFICATIONS:
- 15+ years of professional software engineering experience
- 4+ years leading senior engineers and/or engineering managers
- Proven experience delivering complex systems into production
- Experience leading and collaborating multiple teams with different mandates (platform vs R&D)
- Strong track record balancing innovation with reliability and compliance
- Experience operating in regulated or compliance-sensitive environments
PREFFERED QUALIFICATIONS:
- Experience managing AI-related incidents or cost overruns
- Vendor management and build-vs-buy decision-making
- Prior ownership of platform modernization efforts
- Bachelor’s or Master’s degree in CS or related field
WHAT MAKES BOOSTLINGO A GREAT COMPANY?
- Values and mission-based ethos that drives our product development strategy
- Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)
- Hybrid/Remote working arrangements
- Competitive compensation and robust benefits offerings, including 401(k) plan with match!
- Flexible PTO
We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This role is remote however, we can only hire in the following states at this time:
Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, New Jersey, New York, Oregon, Pennsylvania, Tennessee and Texas.
No Agencies Please, C2C candidates will not be utilized at this time.
NO Relocation or Sponsorship are being offered for this position.
Top Skills
What We Do
Boostlingo is a language services software and technology company based in Austin, Texas. We are focused on defining the next generation of language access technology solutions.
Our software is available on any device, customizable for your language service company's needs and compliant across all common regulatory and security requirements.
The Boostlingo software platform includes features like: white label mobile apps for your customers to get connected with interpreters, OPI and VRI delivery systems, multi-tenant administration and configuration controls, internet and phone based routing systems, onsite interpretation scheduling tools and analytics and appointment geo-tracking services.
The Boostlingo Suite now includes remote simultaneous interpretation through our RSI and video conference platform, VoiceBoxer. Ask how you can bundle these services and save!
Get started on your growth journey today at boostlingo.com/lsp .
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