Responsibilities Include:
- Monitor and interpret system performance trends to proactively identify optimization opportunities.
- Develop and maintain dashboards, reports, and documentation for internal and external stakeholders.
- Train and support customer and field teams on system operations.
- Lead troubleshooting efforts and collaborate cross-functionally to resolve issues on commercial systems
- Document and track system performance data, troubleshooting outcomes, and implemented improvements to ensure operational visibility and continuity
- Drive continuous improvement by sharing insights from field performance with engineering and product teams to inform system upgrades and membrane design
- Support the scale-up of operational workflows by contributing to the development of processes, tools, and documentation for future commercial systems
The ideal candidate will have some, if not all, of these attributes:
- Degree in Chemical Engineering, Mechanical Engineering, or a related field, with 3+ years of relevant experience.
- Experience with industrial system operations or process optimization, or technical customer support.
- Strong data analysis skills, with the ability to interpret trends and make data-driven recommendations.
- A proactive approach to problem-solving and the ability to work independently in fast-paced environments.
- Excellent communication and interpersonal skills, with the ability to engage with customers and internal teams.
- Experience with commercial-scale system operations and troubleshooting is preferred.
- Familiarity with membranes, filtration systems, or separation technologies in an industrial environment is preferred but not required.
- Commitment to promoting a culture of safety through continuous improvement.
- Some travel (up to 15%) may be required.
- U.S. work authorization is required for this role.
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What We Do
At Via Separations, we take a materials approach to the world's wasted energy. We are optimistic about scientific progress, passionate about global impact, and creative in everything we do. We are not afraid of hard problems, and we encourage each other to live at the intersections of disciplines, act on great ideas, and design everything.
Via eliminates energy use in industrial processes, enabling pathways for a more sustainable, resource efficient future. With its core filtration technology, Via can slash the energy used in separation processes by 90%. We are a fast-paced, interdisciplinary team backed by The Engine, Safar Partners, Prime Impact Fund, and MassCEC.









