Operations Director

Posted Yesterday
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Hiring Remotely in Issaquah, WA, USA
In-Office or Remote
202K-232K Annually
Senior level
Energy • Utilities • Industrial • Renewable Energy
The Role
The Operations Director will manage Plant Managers, oversee plant operations, ensure compliance with policies, and coordinate project performance to maximize value.
Summary Generated by Built In

At NAES, you’ll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work.

NAES is the largest independent operator of power facilities in the industry, operating more than 190 power plants throughout the United States, Canada, Mexico and the UK that span all technologies and provide over 50 GW of capacity. With the strength of 4000 people, our growing family of companies now addresses the entire life cycle of power generation and other industrial plants.

As the largest independent operator of power facilities in the industry, we’ve come to be viewed as an employer of choice. We strive to attract and retain employees by offering competitive compensation, a comprehensive benefits package (including retirement) and promotional opportunities.

Opportunity Summary

Reporting to a Vice President, Plant Operations, the Operations Director will manage a team of Plant Managers to direct/coordinate NAES support during all phases of plant operations, manage/direct Plant Managers on matters relating to NAES performance in all appropriate areas, policies, procedures, and standards, and ensure that all contractual requirements are met and the maximum value is achieved.

Here's a look at some of the work you'll be performing:

  • Manage and give direction to all assigned plant personnel responsible for providing support to assigned projects (O&M, Support, or "Third Party" projects as appropriate)
  • Provide direction and oversight to assigned Plant Managers on action to meet NAES policies, procedures, contractual requirements and standards
  • Manage/oversee coordination with other headquarters departments and NAES subsidiaries to maximize financial returns, achieve optimum project and Division performance in all areas, resolve problems with both internal clients (Plant Managers) AND external clients (Owners/Asset Managers), develop proposals for new projects and support overall Company growth
  • Coordinate with and support Marketing and Business Development representatives to identify growth opportunities and execute an integrated approach to fulfill these opportunities. Support the development of proposals for new projects and growth initiatives.
  • Manage/oversee maintenance of plant programs to both support and meet NAES performance standards. Ensure plant managers have access to the entire suite of NAES Energy Services resources.
  • By continuing assessment and oversight, evaluate plant and project performance in all areas.  Identify and implement appropriate actions and follow-up to ensure that the required standards are met.
  • Provide periodic reports assessing performance of assigned projects and plants including an assessment of operational and financial performance
  • Identify performance shortfalls in any area and recommend or initiate (as appropriate) applicable corrective actions
  • Coordinate with Customers - both internal and external - to ensure satisfaction with the services provided
  • Manage projects and resources to achieve the maximum client (internal/external) satisfaction
  • In coordination with the other NAES subsidiaries, develop "Lessons Learned" "Best Practices" to achieve and maintain the highest level of performance in all areas
  • Using all appropriate resources within NAES Energy Services, manage the continuing NAES assessment and evaluation programs.  Coordinate with and provide information to all appropriate organizations to achieve continuing performance improvements.
  • Based upon the specific situations relevant to the plants and Owners, identify actual and/or potential policy issues; recommend policy revisions as appropriate to NAES Senior Management and, when approved, implement the policies
  • Keeping NAES Senior Management appropriately informed, manage customer relations for all assigned plants. Identify and define all support resource requirements, overseeing and coordinating with all applicable organizations.  Provide senior day-to-day management of associated physical facilities and Owners.
  • In coordination with the Senior Executives, provide management of associated resources and personnel, including Human Resources and Accounting representatives

NAES Safe

Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times.  Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property.  Furthermore, employees must follow all NAES safety rules and procedures.  Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

Compensation and Benefits

  • The initial starting annual compensation will range from $201,600 to $231,800 based on experience and qualifications.

Working Relationships 

The Operations Director will report to a Vice President, Plant Operations.

Physical Requirements and Working Conditions

This role requires sitting/standing at a desk, using a computer workstation, and the ability to handle long periods of screen time and typing.

Must be available for business hours Monday through Friday. Work is performed on industrial sites when traveling, requiring protective clothing and equipment. Extended hours may be required as a function of meeting customer needs.

Fitness for Duty

All employees will participate in the Fitness for Duty Program. This program includes successful completion of a post-offer drug screen.

Performance

All employees have the responsibility to both the customer and their co-workers to do the job right the first time, and to ensure the business needs are being met.  NAES evaluates performance throughout the year.  Performance reviews are completed on an annual basis.

Why you’re the perfect addition to our team (about you):
This position requires fundamental technical knowledge of power plant systems, operations and maintenance. We are seeking a candidate with exceptional levels of organizational, communication, operational and financial management, assessment, and scheduling skills with proven management skills in an equivalent-level management position.

  • Bachelor of Science Degree in Engineering or related field is preferred  
  • A minimum of ten years’ experience in an industrial or power plant environment is necessary to include operations, maintenance, regulatory accountability and plant profit/loss responsibility 
  • At least three years of Senior Management experience in directing the operations of multiple power or industrial plants is preferred
  • Management experience in leading multiple personnel carrying out varied activities and tasks in diverse disciplines required, including management of tasks involving human resources, budgeting, accounting, and marketing/business development.  Must have demonstrable experience with commercial and contract administration responsibilities.
  • Excellent analysis and writing capability required
  • Must possess a valid motor vehicle operator's license at all times

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.


Qualifications Skills Preferred Budgeting Advanced Customer Service Advanced Microsoft Office Suite Advanced NERC Reliability Standards Compliance Advanced O&M - Operations & Maintenance Advanced Power Plant Fundamentals Expert Power Plant Operations Expert Project Management Advanced Verbal and Written Communications Advanced Behaviors Required Functional Expert: Considered a thought leader on a subject Leader: Inspires teammates to follow them Preferred Enthusiastic: Shows intense and eager enjoyment and interest Education Preferred Bachelors or better. Experience Required At least three years of Senior Management experience in directing the operations of multiple power or industrial plants A minimum of ten years’ experience in an industrial or power plant environment, to include Operations, maintenance, regulatory accountability and plant profit/loss responsibility Preferred Project Management Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor of Science Degree in Engineering or related field
  • Minimum of ten years experience in an industrial or power plant environment
  • At least three years of Senior Management experience in directing operations of multiple power plants
  • Management experience in leading diverse personnel and activities
  • Valid motor vehicle operator's license
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The Company
HQ: Issaquah, WA
2,275 Employees
Year Founded: 1980

What We Do

NAES is the power generation industry’s largest independent services provider, with more than 40 years of experience managing risk and turning it into profits. We serve our clients with an unparalleled wealth of experience in operations, maintenance, construction, engineering and technical support to build, operate and maintain powerplants to run safely, reliably and cost-effectively. Our Core Values At NAES, our core values underpin everything we do:  Steadfast commitment to safety;  Rigorous compliance with regulations;  Uncompromising quality of work;  Unflinching integrity in all of our transactions;  Responsiveness to address your needs with timely dispatch. We integrate safe practices into every task, so that safety and job performance become inseparable. We work to a standard of continuous improvement, knowing that our success depends on your facility’s performance in an increasingly competitive marketplace. We’ve provide our customers with peace-of-mind, and are regarded as ‘the company that gets it done right the first time.’ Mission Statement Our mission at NAES is to provide best-in-class operations, maintenance, construction, engineering and technical services to clients in the power, energy and industrial sectors. We combine technical expertise with financial insight to boost our clients’ performance and reduce their risk, knowing that they operate in competitive, heavily regulated markets. As an employer of choice, we attract and retain best-in-class people who embrace our core values – safety, compliance, quality, integrity, and responsiveness – and apply them to every client’s project.

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