Job Summary
The Operations Coordinator ensures that the customer as well as installers have what they need at hand, on time, and potentially under budget to complete their job. Enables a coordination of a number of disciplines within organization. Ensures that nothing slips through the cracks as jobs progress through different phases and departments.
Responsibilities
• Track and monitor all material required for jobs.
• Materials and potential mops scheduling and tracking.
• Interfacing with engineering.
• TEO review for scheduling of completion dates
• Continually updates database to track jobs.
• Resolves customer concerns.
• Assists in providing training, work direction, and problem solving assistance for other workers.
Personal Qualities
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer services skills.
Qualifications
• High School or equivalent.
• At least 3 years of Telecom experience
• Proficient in Microsoft Office and ability to learn various systems.
• Ensures job information in database is accurate
• Knowledge of IP standards.
Working Conditions
• Normal office environment.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School diploma or equivalent
- At least 3 years of telecom experience
- Proficient in Microsoft Office
- Ability to learn and use various systems and keep database job information accurate
- Knowledge of IP standards
AFL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AFL and has not been reviewed or approved by AFL.
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Healthcare Strength — Health coverage is described as comprehensive, including medical with HSA options, dental, vision, disability, life/AD&D, wellness resources, and EAP. Carrier options and plan tiers are outlined publicly, and on‑site health resources are available in some locations.
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Retirement Support — A 401(k) with company match is a prominent part of the package, with dollar‑for‑dollar matching and vesting timelines highlighted. The retirement program is repeatedly positioned as a strong component of total compensation.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick time are standard, with some teams operating flexible or unlimited PTO models. This breadth supports work–life balance where such policies are offered.
AFL Insights
What We Do
Founded in 1984, AFL is an international manufacturer providing end-to-end solutions to the energy, service provider, enterprise and industrial markets as well as several emerging markets. Our products are in use in over 130 countries and include fiber optic cable and hardware, transmission and substation accessories, outside plant equipment, connectivity, test and inspection equipment, fusion splicers and training. AFL also offers a wide variety of services supporting data center, enterprise, wireless and outside plant applications. Headquartered in Spartanburg, SC, AFL has operations in the U.S., Mexico, Canada, Europe, Asia and Australia, and is a wholly-owned subsidiary of Fujikura, Ltd. Of Japan.
