Operations Coordinator

• Location: Remote (U.S.); Eastern Time Zone strongly preferred for smoother collaboration with the COO and broader team.

• Reports To: Chief Operating Officer.

• Compensation: Competitive salary in the range of $70,000–$95,000, depending on experience and location.

• Likes a steady 9–5 with clear responsibilities,

• Takes pride in getting the details right, and

• Wants meaningful exposure to how a mission-driven, startup-style nonprofit operates.

• Serve as the first line of support for internal questions about benefits, payroll, and HR policies.

• Coordinate with our Paychex PEO, health insurance providers (e.g., Humana), and our accountants to ensure employee records, enrollments, and deductions are accurate and on time.

• Maintain HR records and handle sensitive information with discretion and integrity.

• Own the end-to-end onboarding checklist for new hires: systems access, accounts, HR/benefits setup, and initial paperwork.

• Prepare and/or set up documents (e.g., DocuSign packets) for leadership to review and sign, rather than having them build everything from scratch.

• Support offboarding tasks when employees transition out (accounts, access, documentation).

• Coordinate bill pay and accounts payable: collect invoices, route them appropriately, and liaise with external accountants.

• Help assemble basic budgets and spreadsheets for grants and proposals (e.g., translating headcount and benefits into cost estimates) for COO review and approval.

• Assist with recurring finance/ops tasks, including helping prepare inputs for annual filings in collaboration with our accountants.

• Maintain and refine operational processes (e.g., onboarding, benefits workflows, vendor coordination, compliance checklists) so they become simpler, clearer, and more repeatable.

• Flag problems early and come with proposed next steps: “Here’s what’s happening, here’s what I think we should do—does this look right?”

• Collaborate with colleagues across SDSC (engineering, ML, product, partnerships, programs) when operational issues touch multiple teams.

• Honesty, trustworthiness, and consistency—you handle confidential information (HR records, financial data) with care and speak up early if something goes wrong.

• 2–4+ years of full-time experience in operations, HR/people ops, benefits, payroll coordination, bookkeeping, accounting, or similar.

• Strong attention to detail and follow-through—you don’t routinely miss small steps or let tasks quietly drop.

• Comfortable working with spreadsheets and basic reporting (e.g., tracking costs, benefits, or invoices).

• Excellent written and verbal communication; you can explain issues clearly to internal stakeholders and external vendors.

• Ability to manage multiple small tasks and requests in a fast-moving, startup-style environment without constant supervision.

• High level of discretion and judgment around what should / shouldn’t be shared, and with whom.

• Experience in a nonprofit, academic, health-tech, or mission-driven organization.

• Familiarity with tools like Paychex, QuickBooks, and health insurance / benefits portals (or similar systems).

• Demonstrated interest in philanthropy, volunteer work, or global health—you care about the mission, not just the paycheck.

• Prior experience supporting remote teams across multiple tools and platforms.

• Clear skill-building path: Over time, this role can grow with deeper ownership of HR/benefits, finance ops, and compliance.

• Certification support: We’re open to supporting relevant HR/benefits certifications (e.g., benefits admin, people ops) so you can deepen your expertise and become the go-to internal resource.

• Exposure to multiple functions—HR, finance, legal, grants—inside a lean, high-impact organization.

• Mission-Driven Impact: Help advance surgical training and global health equity by supporting the infrastructure that makes our work possible.

• Meaningful Collaboration: Work closely with a small, highly committed team of clinicians, engineers, researchers, and educators.

• Opportunity to Scale: Contribute to an organization already working with 400+ surgeons, 6,800+ hours of surgical video, across 59 countries.

• Nonprofit Work Culture: Join a community that values impact, integrity, and long-term relationships over short-term wins.

Ways to stand out?

• Have worked for a technology startup

• Experience in the MedTech, HealthTech, Healthcare, Public Health or related domain.

• Equal Opportunity: SDSC is committed to inclusive hiring practices and equity. We welcome applicants from all backgrounds and do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, or any other protected status.

About us: The Surgical Data Science Collective (SDSC) is a nonprofit on a mission to unlock the power of surgical data. We bring together surgeons, scientists, and engineers to turn surgical videos into searchable, data-rich tools. Using AI, we help uncover insights that improve technique, sharpen decision-making, and elevate patient care. From smarter metrics to secure video libraries, we give surgical teams the tools to ask better questions—and find better answers. Because when surgeons get better, patients do too.