Operations Coordinator

Want to build your career in a business that keeps the world’s supply chains connected? At Stolt Tank Containers, we deliver bulk liquids door to door, across continents. We are looking for people who want to make that happen. You will make a real difference from day one. Join us as a Operations Coordinator

As the Operations Coordinator, you will plan and execute the logistics requirements for the successful export and import of customer orders, ensuring cost-effective, high-quality service while working within STC’s Quality Management System.

At Stolt Tank Containers (STC), we move today’s products for tomorrow’s possibilities. A division of Stolt-Nielsen, we provide door-to-door transportation for bulk-liquid chemicals and food-grade products. With a fleet of more than 56,000 ISO tank containers and a global depot network. We connect customers’ products to their destinations across more than 165 countries. Safely, reliably and on time.

What you will be doing

As an Operations Coordinator, you will be responsible for efficiently managing day-to-day operational activities that connect customers, suppliers, and internal teams across the logistics chain. You will handle customer bookings received through multiple channels, ensure accurate and timely export and import documentation, and oversee precise execution of invoicing in line with STC’s procedures and customer-specific requirements. You will also play a key role in issue resolution, supporting continuous improvement initiatives, assisting Operations Team Leads with projects, maintaining close communication with local operational teams, and ensuring that all operations follow safety regulations while embodying STC’s mission and vision.

Key responsibilities

• Process customer bookings received via Web, EDI, API, and email, ensuring timely and correct handling and meeting agreed KPIs; Coordinate accurate processing and distribution of shipping instructions and any documentation related to additional charges, such as manifest corrections.
• Handle export documentation, including punctual and precise shipping instructions in line with STC’s quality procedures; Send documentation to customers and create/distribute release instructions to ocean carriers and terminals.
• Ensure systems are updated with all necessary details and information required to successfully ship containers; Monitor and control the end-to-end process for import shipments, including verifying estimated arrival information.  
• Execute STC’s billing procedures accurately and efficiently; Issue invoices for additional charges in accordance with STC’s additional charge tariff and/or customer-specific billing requirements. 
• Register events and non-conformities when suppliers fail to meet STC’s or customers’ service-quality expectations.  
• Contribute to identifying root causes, and corrective and preventive actions where necessary;  Identify opportunities for process improvements, cost savings, and operational efficiencies, supporting continuous improvement initiatives. 
• Uphold compliance with industry regulations and safety standards, ensuring safe and responsible operations;  Identify solutions to minimize disruptions in the logistics process, such as delays, route changes, and incidents.  

Qualifications

• Bachelors degree in Business Administration. 
• A minimum of 2 years experience in operations and logistics industry experience is a plus.
• Must have excellent communication skills in Portuguese, English, and Spanish.
• Strong organizational skills and multitasking abilities.
• Excellent computer skills, particularly with Microsoft Suite.
• Must have experience working in an international environment

What we offer

• Collaborate within a supportive team environment guided by a commitment to quality.
• Access to state-of-the-art tools and systems that enhance workflow efficiency.
• Opportunities for career progression within a global leader in bulk logistics and training events.

Extra

• CV's must be in English to be considered. 
• CV's must indicate that you are multilingual in Spanish, English, and Portuguese to be considered.

About Stolt-Nielsen

Stolt-Nielsen (SNL, Oslo Børs) is a global leader in bulk-liquid logistics, connecting customers’ products from source to destination through tankers, storage terminals and ISO tank containers. We also pioneer sustainable land-based aquaculture (Stolt Sea Farm) and invest in aligned industries. Guided by our values: we act pragmatically, collaborate for success, commit to go further, and create solutions, we move today’s products for tomorrow’s possibilities. www.stolt-nielsen.com #LI-CB1 #LI-Hybrid

Equal Opportunity Employer Statement

Stolt-Nielsen is an Equal Opportunity Employer. All hiring and employment decisions are made without regard to race, colour, creed, religion, disability status, genetic information, pregnancy, citizenship status, marital status, sex/gender, sexual preference/ orientation, gender identity or expression, age, veteran status, national origin or ancestry, or any other status protected by federal, state or local law or regulation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.    

Disclaimer for recruitment agencies

We don't accept any unsolicited applications or CVs from recruitment and selection agencies.