Operations Coordinator

Job Summary

The Operations Coordinator plays a vital role in supporting the day-to-day operations of The Compliance Store. This position involves assisting with various operational, administrative and financial tasks. The Operations Coordinator assists the General Manager as well as work closely with different departments and stakeholders to streamline processes, optimize workflows, and enhance overall operational effectiveness.

Key Responsibilities

1. Project Coordination:
   • Assist with the coordination and execution of operational projects, including tracking project timelines, milestones, and deliverables.
   • Collaborate with cross-functional teams to gather requirements, allocate resources, and ensure timely project completion.
2. Process Improvement:
   • Identify opportunities for process improvement, efficiency gains, and cost savings across different operational areas.
   • Develop and implement strategies, workflows, and best practices to streamline operations and enhance productivity.
3. Data Management:
   • Manage and maintain databases, spreadsheets, and other operational tools to track key metrics, performance indicators, and operational data.
   • Generate reports, dashboards, and analyses to provide insights into operational performance and inform decision-making.
4. Vendor Management:
   • Coordinate with vendors, suppliers, and service providers to ensure timely delivery of goods and services.
   • Monitor vendor performance, resolve issues, and negotiate contracts or agreements as needed.
5. Administrative Support:
   • Provide administrative support to the operations team, including scheduling meetings, preparing agendas, and documenting meeting minutes.
   • Assist with travel arrangements, expense reporting, and other administrative tasks as needed.
   • Post payments and manages collections as needed.
6. Compliance and Quality Assurance:
   • Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.
   • Support quality assurance efforts, including audits, reviews, and process documentation, to maintain high standards of performance and service delivery.

Preferred Qualifications

• High school diploma or equivalent.
• Experience in operations coordination, project management, or related roles, preferably in a healthcare or technology-related industry.
• Strong organizational, analytical, and problem-solving skills.
• Knowledge of healthcare compliance, regulatory requirements, and industry standards.
• Proficiency in project management tools, Microsoft Office Suite, and data analysis software.
• Excellent communication, interpersonal, and collaboration skills.

Working Conditions

• Works in office area.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with customers, and customer representatives, family members, residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

Education

Must possess and maintain any and all necessary active and unencumbered certifications, degrees, or licenses in the necessary state, to the extent the position requires such certifications, degrees, or licenses.

Specific Requirements

• Must be a supportive team member, contribute to and be an example of teamwork and team concept.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with customers, personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements (with or without reasonable accommodation) (With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
• Must be able to read, speak, and understandably write the English language.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with customers, residents, personnel, and support agencies.
• Must meet the general health requirements set forth by the policies of this company, which include a medical and physical examination if the position requires.
• Must be able to push, pull, move, and/or lift a minimum of 50 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

All Other Duties as Assigned.

I understand this job description and its requirements; I understand that this is not an exclusive list of the job functions and that I am expected to complete all duties as assigned; I understand the job functions may be altered by management without notice and that I am an at-will employee.

Accommodations

The company is an equal opportunity employer and recognizes that an individual with a disability may require accommodation to enable the individual to successfully perform a job function. I understand that I should discuss with my supervisor any needed accommodation. I agree to cooperate with the company in identifying and discussing any available reasonable accommodation that may enable me to perform the essential function(s) of my position.