Euronet seeks to employ proactive and results - driven ATM Operations Coordinators, to join our Operations team in Morocco and be part of a Global organization.
The successful candidates will be based in Casablanca with mission to support and oversee the Operations activities of our ATM Network in Morocco.
KEY RESPONSIBILITIES:
- Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
- Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
- Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
- Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
- Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
- Regular reporting ( service providers KPIs, internal reporting) and review of service performance with local providers .
- Project management, testing and supporting implementation.
- University degree with Engineering or IT orientation, or equivalent professional experience.
- Minimum 3 years of experience in the Operations, Supply Chain, or Information Technology functions, in such sectors as banking, financial services, telecommunications or retail.
- Prior experience in project coordination, ATM systems and ATM software will be considered a plus.
- A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
- Strong analytical and problem-solving skills.
- Strong communication skills.
- International corporate experience.
- Valid category B driving license.
- Regular field work.
- English – professional level.
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
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What We Do
Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone
