The Role
Coordinate day-to-day operational and administrative activities: manage stock, equipment compliance and fleet bookings; liaise with suppliers, engineers and schedulers; maintain records of qualifications and safety requirements; support audits, assign regional partner work, and provide general operational support to ensure timely service delivery.
Summary Generated by Built In
Contract: Permanent, Full-time
Location: Cheltenham (office based)
Hours: 8:00am to 5:00pm (1-hour lunch)
Salary: £27,000 per annum, plus bonus
About Us
Calbarrie Compliance Services Ltd provides electrical safety testing and compliance services across the UK, covering fixed installations, portable appliance testing, emergency lighting, thermal imaging and remedial works. Calbarrie works across facilities management, retail, commercial, education and local authority sectors, with a strong focus on repeat business and long-term client relationships.
Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.
About the Role
We are seeking an organised and proactive Operations Co-ordinator to join our Operations team in Cheltenham. This is a key role supporting the day-to-day running of operational activities across the business, working closely with engineers, schedulers and management to ensure resources, equipment and compliance requirements are effectively managed.
The successful candidate will be responsible for coordinating a variety of administrative and operational activities, helping to maintain the smooth delivery of services across the business. This role would suit someone who enjoys working in a fast-paced environment, can manage multiple priorities, and takes pride in maintaining accurate records and supporting colleagues across the wider team.
Key Responsibilities
- Manage stock control and distribution of engineer equipment and uniforms
- Liaise with suppliers to order equipment and operational resources
- Support the Operations Manager and Technical Manager with operational activities
- Maintain accurate records of engineer qualifications, training and health and safety requirements
- Ensure engineer equipment remains compliant, calibrated and appropriately maintained
- Arrange fleet servicing, MOT bookings and hire vehicles
- Organise engineer accommodation and hotel bookings when required
- Support the planning and coordination of engineer audits
- Assign Regional Partner work to franchise engineers
- Monitor the progress of Regional Partner work and ensure it is completed within agreed timescales
- Provide general administrative support to the Operations team
- Work closely with scheduling, sales and engineering teams to maintain effective communication
Skills, Knowledge, and Expertise
- Previous experience in an administrative, operations support or coordination role
- Excellent communication skills, both written and verbal
- Strong organisational skills with the ability to manage multiple tasks effectively
- Ability to work accurately and maintain attention to detail
- Good working knowledge of Microsoft Office applications
- Ability to work independently and as part of a wider team
- Strong time management skills and the ability to work under pressure
- Professional and proactive approach to work
- Willingness to learn and develop new skills
What We're Looking For
We are looking for a reliable and organised individual who enjoys supporting operational activities and working collaboratively with different teams. The successful candidate will be a strong team player, able to prioritise competing demands and maintain a high standard of accuracy in their work.
You will be comfortable communicating with colleagues, engineers and suppliers, and take a practical approach to solving problems and supporting the smooth running of the business. A positive attitude, strong work ethic and willingness to take ownership of tasks will be key to success in this role.
Salary and Benefits
We offer a competitive salary of £27,000 per annum, plus bonus.
In addition, employees have access to a range of benefits including:
- 25 days holiday plus bank holidays
- Pension Scheme
- Staff benefits package including discounts at retailers and gym memberships
- Ongoing training and development opportunities
- Career progression opportunities within Calbarrie and the wider Celnor Group
- Supportive team environment
Calbarrie Compliance Services is an equal opportunities employer committed to diversity and inclusion in the workplace.
To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.
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Important information
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
Skills Required
- Previous experience in an administrative, operations support or coordination role
- Excellent written and verbal communication skills
- Strong organisational skills and ability to manage multiple tasks
- Ability to work accurately and maintain attention to detail
- Good working knowledge of Microsoft Office applications
- Ability to work independently and as part of a wider team
- Strong time management skills and ability to work under pressure
- Professional and proactive approach to work
- Willingness to learn and develop new skills
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The Company
What We Do
Celnor Group is an international service provider in the Testing, Inspection, Certification, and Compliance (TICC) sector, offering specialist services across built environment, safety, risk management, and analytical sciences to ensure regulatory assurance and compliance.
