Operations Center Manager

Job Description
BAE Systems, a top ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of War, the intelligence community, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed.
We are looking for an Operations Center Manager to oversee a 24x7x365 operational environment that delivers integrated space, cyber, and network intelligence for an IC customer. This operations center is responsible for Operations Integration, Collection and Mission Management, performs integrated planning and analysis, and executes mission planning processes on behalf of the customer.
The Operations Center Manager will direct operations and integration activities on site to synchronize the teams' efforts across all technical requirements.
The selected Operations Center Manager will work together with program leadership to support the contract overall and develop/deliver solutions that ensure we are performing safely, at the requisite level of quality, on schedule, and on cost.
As the Operations Center Manager, you will:

• Lead a diverse team of intelligence professionals supporting a 24x7x365 operational environment with a focus on Operations Integration, Collection Management, and Mission Management
• Provide operational oversight of the customer Operations Center ensuring all mission needs are met
• Deliver technical and managerial expertise to drive team delivery in support of operational goals and requirements
• Serve as the primary interface with local customers and program stakeholders to deliver operational support to a dispersed customer base while maintaining good customer relationships
• Ensure appropriate technical and resource needs are met to deliver operational support during both normal operations and surge support
• Deliver process improvement efforts to optimize operational efficiency, improve accuracy, streamline task execution, improve timeliness, and enhance the overall quality of outputs delivered by the team.
• Support delivery of CDRL documentation, including PMR, MSR, and other customer status updates.

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Required Education, Experience, & Skills

• Master's degree and 11 years of relevant experience with demonstrated expertise; OR Bachelor's degree and 12 years of relevant experience with demonstrated expertise; OR no degree at 14 years of relevant experience with demonstrated expertise.
• At least 7 years of combined experience with customer enterprise operations, including working knowledge of system integration, dependencies, and data flows
• Familiarity with DoD satellite operations
• At least 2 years relevant ops-floor experience
• Relevant experience working with other IC organizations
• Ability to represent the team and deliver status reports to internal and external leadership.
• Excellent organizational and follow through skills.
• Strong communication (written and verbal) skills.
• Detail oriented with problem-solving skills.
• Proficient in Microsoft Office

Pay Information
Full-Time Salary Range: $153377 - $260743
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.