· Maintain an understanding of WMS, WCS and IT integration as a means to achieve effective and efficient operations.
· Follow Automated Processes to support successful execution of warehousing processes.
· Knowledge to troubleshoot Electric Mechanical Controls.
· · Optimize existing automated material handling equipment.
· · Optimize/troubleshoot and understand Programmable Logic Controller (PLC) programs.
· · Work closely with vendors to investigate/integrate solutions.
· Ability to read, understand, follow, and enforce safety procedures.
· Monitor Warehouse Control System (WCS) interface for potential faults created in automation and follow SOP’s to clear machine faults in a timely and efficient manner.
· May need to physically move product to resolve machine faults.
· Utilize the Warehouse Management System (WMS) and Warehouse Control System (WCS) to troubleshoot errors related to the automated warehouse.
· Monitor Warehouse Control System (WCS) for inventory comingling and initiate routines to consolidate pallets as appropriate to achieve required levels of pallet storage.
· Monitor the number of missions created by release of work to the system to ensure its ability to complete the required workload in automation and advise shift supervisor(s) of potential conflicts.
· Escalates errors and system outages acting as a key liaison between operations, automation provider, and USCS specialist to help resolve the issues.
· Ensure the data integrity of information utilized in Warehouse Management System (WMS) and Warehouse Control System (WCS) for operational execution.
· Perform PM (preventative maintenance) as assigned on automation equipment.
· Participate in continuous improvement teams on warehouse automation.
· Seek out areas of Automated Process Improvements and Implement Corrective Actions.
· Maintains a high focus on providing excellent customer service to our internal and external customers
The Job Specifics:
· Location and Department: Automation
· Reports To: Automation Supervisor
· Travel Amount: Minimal
· Job Type, EEO, and Job Code: Full-Time, Non- Exempt JOB CODE
What We Are Looking For:
The Ideal candidate will have or be able to complete the below qualifications.
· Education: High school diploma, GED, or equivalent.
· Experience: Some technical training preferred.
Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
· Bend and lift up to 50 lbs. regularly.
· Lift up to 70 lbs. occasionally, with assistance.
· Work in a temperature range from +50°F to -30°F with moderate noise levels.
· Lift overhead when required.
· May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
· Stand and walk for extended periods.
· Use hands to handle objects, tools, or controls.
· Attention to detail.
· Effective communication, vision, and hearing are essential for safety and productivity.
· Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
· Additional work hours may be requested by management to help manage employee production, projects, and or special events.
· Operate a registered motor vehicle if apart of daily tasks.
· Engage in frequent personal interaction and communication.
· Possess strong arithmetic and reading skills.
· Follow verbal instructions, written instructions, and company policies.
· Be a self-starter, able to work independently and coordinate with others.
· Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.
The Standard Details:
· Maintain a professional demeanor in appearance and communications at all times.
· Participate in staff and/or customer meetings as required.
· Take initiative to prevent non-conformities related to product, process, and quality systems.
· Identify and report any issues related to product, processes, and/or quality.
· Propose and implement solutions through appropriate channels.
· Ensure solutions are effectively implemented.
· Follow posted security procedures at all times while in the building.
· Participate in safety and educational training programs.
What’s In It For You:
We are a great company with great people. Full-time employees not under contract are offered:
· 401K and Educational Assistance after 1 year.
· Blue Cross Blue Shield available after 30 days of service, if elected.
· Company Life Insurance.
· A variety of additional benefits and perks.
Starting Pay: $22.50/Hr
Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, MARC performance incentives, Perfect attendance, Referral program.
Additional Information:
· This job description may not encompass all tasks necessary to complete the role.
· Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
· Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Qualifications Education Preferred High School or better. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete.
Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale.
With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more.
Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.








