Operations Associate

Posted 4 Days Ago
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Sunnyvale, CA
In-Office
70K-100K Annually
Mid level
AdTech
The Role
The Operations Associate supports onboarding, assists with planning and reporting, maintains the Operations Playbook, and collaborates with various teams for operational excellence.
Summary Generated by Built In

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does an Operations Associate do at Hogarth? 
 

Role Summary:

We are growing and seeking an Operations Associate to support our California-based operations team. This role reports to the Operations Manager/Director and plays a critical part in enabling smooth day-to-day operations across local and international teams.

The Operations Associate will own and support onboarding and off-boarding workflows, assist with quarterly planning and reporting, and help build and maintain the Operations Playbook (events, communications, meeting cadence, and standard workflows). This role partners closely with Operations, Finance, HR, and cross-functional leaders to ensure accuracy, consistency, and operational excellence at scale.

Key Responsibilities:

  • Support end-to-end onboarding and off-boarding processes, ensuring accurate account setup and system access
  • Maintain accurate employee and resource data across company tools and trackers
  • Support quarterly planning and reporting activities, including headcount tracking, resourcing updates, and timeline coordination
  • Build, maintain, and update the Operations Playbook, including:
  • Events and engagement workflows
  • Communication standards
  • Meeting cadences and operating rhythms
  • Document operational processes and standard operating procedures (SOPs) to ensure consistency and scalability
  • Partner with Finance, HR, IT, and Operations leaders to support forecasting, reporting, and operational workflows
  • Prepare reports, presentations, and operational updates for internal and external stakeholders
  • Identify process gaps, inefficiencies, or points of friction and recommend improvements
  • Support implementation of tools and workflows to improve operational efficiency and reporting accuracy
  • Track progress against plans and escalate risks or delays as needed

Requirements: 

  • 3–5 years of experience in operations, program coordination, or project support roles
  • Experience supporting onboarding/off-boarding or people operations workflows
  • Strong organizational and project coordination skills with high attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Comfortable working with data, trackers, and operational tools
  • Proficiency with Apple applications (Pages, Numbers, Keynote)
  • Ability to learn quickly, think critically, and propose practical solutions
  • Experience supporting quarterly planning or forecasting cycles
  • Experience working with global or distributed teams

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://www.wpp.com/en/careers/wellbeing/benefits-at-wpp-in-the-us for more details.

Pay Range: $70,000 - $100,000 Annually

#LI-MS1

Our Hogarth Values:


Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.
Honesty 
We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.

Heart & Soul 
We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.

Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.
Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning. 

 
Inclusion and Impact 

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact [email protected] if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Top Skills

Apple Applications (Pages
Keynote)
Numbers
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The Company
Chennai,
4,869 Employees

What We Do

Born to make the best work, brilliantly.
We combine craft insight and technology to bring your creative work to life.

Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.

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