Operations Associate

Reposted 12 Days Ago
San Francisco, CA, USA
In-Office
100K-120K Annually
Junior
Healthtech • Information Technology • Software
The Role
The Operations Associate will manage internal systems and client workflows, ensuring efficient operations and supporting the clinical and client success teams. Responsibilities include logistical management, process documentation, and special project support.
Summary Generated by Built In

About Us

At 3Y Health, we are building AI-driven software to empower healthcare providers and solve the overwhelming administrative complexity that consumes 40% of the industry’s revenue. Our end-to-end platform unlocks opportunities for clinician entrepreneurs, enabling medical professionals to launch, run, and grow private practices. By supporting these independent practices with the latest AI and automation, we’re helping providers reclaim their time, build thriving businesses, and deliver better outcomes for their communities. 3Y Health is backed by over $200M from top-tier investors including Founders Fund, General Catalyst, Softbank, and 8VC.

About the Role

We’re hiring an Operations Associate to keep our internal systems and client workflows running smoothly. This is a cross-functional role perfect for someone who thrives in fast-moving environments, loves solving logistical puzzles, and is excited to support a mission-driven team.

You’ll work closely with our clinical, client success, and leadership teams to ensure day-to-day operations are efficient, reliable, and scalable.

Responsibilities
  • Own day-to-day operational logistics across client and clinician workflows

  • Set up and monitor key internal systems (scheduling, intake tracking, reporting dashboards)

  • Coordinate referrals, onboarding steps, and scheduling between multiple stakeholders

  • Respond to clinician and client support needs with a “find the fix” mindset

  • Document repeatable processes and propose improvements as we grow

  • Help build internal dashboards and trackers to monitor service delivery and team capacity

  • Support special projects (e.g. launching new employer clients, onboarding new providers)

  • Pitch in wherever needed—this is a startup and we all roll up our sleeves

Qualifications

  • 1–3 years experience in operations, admin, project coordination, or client support—ideally in a startup, healthcare, or tech-enabled services environment

  • Super organized and proactive—you anticipate needs before they arise

  • Comfortable working in spreadsheets, tools like Airtable or Notion, and willing to learn new tech quickly

  • A clear and professional communicator (email, Zoom, Slack)

  • Calm under pressure, with a problem-solving mindset

  • Excited to work on a small team where your input matters and your role will evolve

Compensation 

The estimated salary range for this role is $100,000-120,000. Total compensation for this position may also include stock options. Note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors.

 

Skills Required

  • 1-3 years experience in operations, admin, project coordination, or client support
  • Experience in a startup, healthcare, or tech-enabled services environment
  • Proficient with spreadsheets, Airtable or Notion
  • Clear and professional communication skills
  • Ability to work calmly under pressure with a problem-solving mindset
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The Company
41 Employees

What We Do

At 3Y, we believe clinician entrepreneurs are the future of healthcare. Our platform empowers providers to build, launch, and grow their own independent practices. We provide the support, technology, and tools you need to succeed from day one. Whether you're just getting started or you're scaling, 3Y Health offers: - A Practice Management System (PMS) built for ease and growth - Access to insurance contracts - Business operations support to simplify licensing, compliance, and administration - AI-driven solutions to help streamline scheduling, documentation, and communication - A network that connects you to patients, partners, and resources to grow your brand Our mission is simple: turn clinicians' business dreams into reality - reducing barriers, increasing access to care, and helping healthcare thrive through independent ownership Ready to build the practice you’ve always dreamed of? Join 3Y. Your practice, your way.

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