Operations Associate

About Us:

Zealthy is a telemedicine company on a mission to provide critical healthcare services to all who need them. We are building the world's largest and highest quality telemedicine company and fundamentally expanding access to high-quality care.

While the Founder was most recently Founder and CEO at a unicorn healthcare company, the full-time team is currently only 13 people. The company is focused on sustainable growth, and the company is growing quickly to achieve its mission.

We work hard at Zealthy to ensure that patients can access high-quality healthcare from anywhere. Hours tend to be longer than at most companies because we work hard to serve our patients and make sure that we can achieve our mission of building the world's largest and highest quality telemedicine company.

The culture is focused on what we can do to serve our patients and all full-time members of the team will be equity holders in the business, as we firmly believe that all team members should be literal and figurative owners in what we are building. Additionally, all team members will have the opportunity to grow as the organization scales, including growing quickly into leadership roles regardless of tenure so long as performance is strong.

The Role:

We are currently seeking a full-time Operations Associate. Reminder: this is a full-time and in-person position located in New York, NY. If you are looking for a remote or hybrid position, this is not the right fit for you.

What You’ll Do:

• Help manage coordination, including setting up processes that are scalable using our Zealthy provider and coordinator portal as well as external tools such as ZenDesk.
• Respond to provider requests and assist them in their day-to-day tasks.
• Support managing pharmacy partners, with a high level of attention to detail and focus on setting up scalable processes.
• Analyze data as needed for important aspects of business and clinical care delivery.
• Work closely with the operations team, CEO and senior medical director to implement and maintain efficient operational processes.
• Complete ad-hoc requests and projects as needed.
• Bring an ownership mindset and mentality to everything you do.

What You’ll Bring:

• Bachelor's degree.
• At least 1+ year experience in management consulting, investment banking, or startups.
• Strong communication and organizational skills.
• A willingness to take on varied tasks with a positive attitude
• Comfortable working in a fast-paced environment.