Operations Associate

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Junior
Agency • News + Entertainment
The Role
Executes daily operational and back-office workflows, maintains accurate data in CRMs, spreadsheets, and internal systems, coordinates issue resolution with teams and vendors, updates SOPs, prepares basic reports, tracks metrics, and supports special projects. The role requires strong organization, English communication, spreadsheet proficiency, rapid tool learning, and availability during U.S. business hours while working remotely from the Philippines.
Summary Generated by Built In

NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
• Execute daily operational workflows and back-office tasks
• Maintain accurate data in CRMs, spreadsheets, and internal systems
• Coordinate with internal teams and vendors to resolve issues
• Document processes and keep SOPs up to date
• Prepare basic reports and track operational metrics
• Support special projects as the business grows


Requirements

• 1+ year of experience in operations, administration, or a similar role
• Strong attention to detail and organization
• Proficiency in Excel or Google Sheets
• Good written and spoken English
• Comfortable learning new tools quickly
• Availability to work U.S. business hours
• Based in the Philippines, with a reliable home office setup and stable internet connection
Nice to Have
• Experience with CRM tools or automation tools such as Zapier
• Experience in a startup or fast-paced environment


Benefits

• Health Maintenance Organization (HMO)
• Paid Time Off (PTO)
• Mental Health Leave
• Birthday Leave
• Gym Allowance
• Extra Holiday Pay
• Remote Work Setup
• Opportunities for professional growth and development

Skills Required

  • 1+ year of experience in operations, administration, or a similar role
  • Strong attention to detail and organization
  • Proficiency in Excel or Google Sheets
  • Good written and spoken English
  • Comfort learning new tools quickly
  • Availability to work U.S. business hours
  • Based in the Philippines
  • Reliable home office setup and stable internet connection
  • Experience with CRM or automation tools such as Zapier
  • Experience in a startup or fast-paced environment
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The Company
HQ: Medellín
64 Employees
Year Founded: 2017

What We Do

NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.

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