The Role
Manage daily order book and ensure timely deliveries and pick-ups. Coordinate with operations executives, customers, and 3rd-party couriers to resolve order issues, maintain SOP/SLA compliance, and assist the operations manager with status updates and reporting.
Summary Generated by Built In
1. Manage the daily order book and ensure timely delivery & pick-up of the orders
2. Coordinate with the operations executives and ensure that the SOPs are followed and SLAs are met
3. Work on coordinating with customers in case of any order-related issues
4. Resolve order-related issues on a priority basis and ensure a great customer experience
5. Work on coordinating with 3rd party courier partners for any delivery/pick-up-related issues
6. Work on assisting the operations manager with status updates and preparing reports
Requirements
1. B. Tech/B.E. or UG in any specialization
2. Proficiency with Microsoft Office
3. Good communication skills in English & Hindi
4. Comfortable working with multiple departments within the business
5. 0 to 1 year of experience in a similar role (freshers are welcome)
Benefits
Salary - 3L - 4LPA
Health Insurance
Skills Required
- B. Tech/B.E. or UG in any specialization
- Proficiency with Microsoft Office
- Good communication skills in English & Hindi
- Comfortable working with multiple departments within the business
- 0 to 1 year of experience in a similar role (freshers are welcome)
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The Company
What We Do
SharePal is a leading Indian rental platform providing access to aspirational lifestyle products. The company offers a wide range of gear for rent, including travel and trekking equipment, photography tools like DSLRs and GoPros, gaming consoles, and riding gear. By focusing on accessibility and affordability, SharePal empowers consumers to experience high-end products through a sustainable 'own less, live more' model.
