Operations Associate, Implementation

You will:

• Onboard new pharmacies to the Nimble platform ensuring they meet Nimble's requirements
• Align pharmacies on Nimble's implementation process, next steps, and expectations for launching with Nimble
• Maintain up-to-date documentation for pharmacies in Nimble's CRM system (Salesforce) and internal admin systems
• Train pharmacy owners and staff on Nimble's product, expectations, and workflows to ensure a successful platform launch and overall patient satisfaction
• Develop and apply best practices and strategies for the use of Nimble's products for patients and pharmacies
• Interact and communicate regularly with internal and external stakeholders to provide a comprehensive and speedy launch to pharmacy partners

What you bring:

• 2+ years of combined experience in onboarding, client success, sales, new partner training, and/or implementation process development
• Bachelor’s degree
• Proactive and confident partner guidance through new Nimble processes
• Positive attitude and ability to work in a fast-paced, constantly evolving environment
• Organized self-starter who pays close attention to details
• Comfortable working in the gray with experience documenting standard operating procedures

What's in it for you:

• Compassionate and driven colleagues in a fun environment where success is celebrated
• Rare opportunity to change an industry and lives of millions
• We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
• Medical / Dental / Vision / 401K package that fits your needs
• Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
• 11 Paid Holidays
• Work in a beautiful new office near the Irvine Spectrum Center