Operations Assistant

Posted 2 Days Ago
Be an Early Applicant
Franklin, TN
In-Office
Entry level
Energy
The Role
The Operations Assistant assists customers at the front desk, manages documentation, coordinates with construction for meter set orders, handles billing, oversees office supplies, and provides clerical support to operations.
Summary Generated by Built In

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties
.

1. Front desk duties included but not limited to: assisting walk-in customers and all visitors; helping with luncheons for meetings and other occasions; delivery of packages when they arrive; preparing various labels, envelopes and packages for mailing or delivery.

2. Completes Synergy document on new customers to send to DIG group for premise and MRU setup.

3. Enters locate tickets for construction orders and emergency line locates.

4. Responsible for 3rd party damage billing.

5. White flag construction and maintenance jobs as needed.

6. Distributes/works incoming BPEM’s.

7. Works with builders to schedule new construction orders for meter sets.

8. Works with wireless meter reading (WMR) reports.

9. Organizes purchase card (p-card) statements, collects receipts and scans invoices into the system.

10. Sorts and delivers mail.

11. Orders office and lounge supplies.

12. Assists service and construction and maintenance personnel by communicating pertinent data and other information related to various situations.

13. Provides administrative and clerical support to field operations.

14. Performs other related duties as required.

MINIMUM REQUIREMENTS:

EDUCATIONAL/EXPERIENCE LEVEL:

1. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and two years experience in customer service or a closely related field.

COMMUNICATION SKILLS:

Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information.

NUMERIC SKILLS:

Requires the ability to perform basic addition, subtraction, multiplication and division.

COMPUTER SKILLS:

Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks.

WORK CONDITIONS:

Works in an office and outdoor environment.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Family:

Administrative Services

Top Skills

Data Entry
MS Office
Synergy
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The Company
HQ: Dallas, TX
3,702 Employees
Year Founded: 1906

What We Do

Atmos Energy Corporation, an S&P 500 company headquartered in Dallas, is the country’s largest natural gas-only distributor. We safely deliver reliable, affordable, efficient and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas. Find us online at http://www.atmosenergy.com, Facebook, Twitter, Instagram and YouTube.

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