The USAID DRC Localization Capacity Strengthening Support Mechanism (LCSM) aims to enhance the capacity of local actors in the DRC to lead and sustain development efforts. The program will focus on building technical, organizational, and leadership capacities among local partners, including civil society organizations, government institutions, and private sector entities. The Operations Assistant will support the administrative, financial, logistical, and human resources aspects of the project.
This position is contingent upon winning a contract award.
Responsibilities:
Operations and Logistics:
- Support the daily operations of the project and the implementation of operational policies, procedures, and systems.
- Assist project logistics, including office administration, travel arrangements, and procurement of goods and services.
- Schedule and prepare for meetings, events, and training.
- Support effective office inventory management, office and IT asset tracking, and office supply replenishment.
- Serve as office contact for troubleshooting of IT issues and maintain responsibility for office technology.
- Support management of project vehicles and travel logistics and ensure adherence to transport safety protocols.
Human Resources (HR):
- Support recruitment, onboarding, and personnel management processes for local staff.
- Maintain personnel files.
Financial Management and Procurement:
- Process invoices, expense reports, and other expenses.
- Support responses to internal and external audits as required.
- Support local service provider and consultant procurement and management, including translation and interpretation services.
- Support the development of requests for proposals.
- Maintain relationships and communications with external contractors, suppliers, and service providers.
Security and Risk Management:
- Support enforcement of security policies and procedures to ensure the safety of project staff and assets.
Qualifications:
- Bachelor’s degree in business administration, finance, project management, or related field.
- At least 3 years of experience supporting operations and administration.
- Proficient verbal and written communication skills in both English and French. Knowledge of local languages is a plus.
- Experience supporting USAID-funded projects, particularly in complex environments like the DRC, is highly preferred.
- Experience working in fragile, conflict-affected, or developing country contexts.
- Organizational and multitasking skills.
- Experience with financial management software, procurement systems, and operational databases.
- Interpersonal skills with the ability to work collaboratively across cultures and with local partners.
What We Do
Making Cents International is a results-driven development consulting firm founded on the principles of social entrepreneurship. We work with partner organizations to build their capacity to support the people they serve—from the smallholder farmers who feed the planet to the young leaders and entrepreneurs who shape our communities.
Our public- and private-sector clients benefit from our expertise and our broad industry exposure. Our work has taken us to 60 countries. We have supported partners in Sub-Saharan Africa, Asia, the Middle East, Europe, and the Americas in their efforts to achieve positive change in a range of sectors. Our tailored curricula and technical assistance provide young leaders with the skills to be more effective; assist electronic payments companies to deliver financial advice via mobile phones to new customers; and support agricultural extension agents in helping poor farmers turn their subsistence farms into profitable businesses.
We have also become a leading knowledge management provider through our demand-driven Knowledge Management platform that supports a growing global network of donors, multinational companies, and NGOs. More than 5,000 members use this platform to access concrete and transferable information to inform the design, implementation, and evaluation of high-impact youth economic opportunity programs, policies, and partnerships. Our annual Global Youth Economic Opportunities Summit is the “go to” event in this space, and our online learning hub offers a wide array of tools and resources to members year-round. The Summit also convenes private-sector leaders who are committed to using a “shared value” approach to address youth unemployment globally. We invite you to join our stakeholder network and benefit from these resources.
Making Cents is looking to work with clients and partners who seek real and lasting change in the lives of the people they serve. If this sounds like you, please be in touch.
