Operations and Membership Director

Reporting Structure:

This position reports directly to the Board of Directors.

Position Overview:

The Operations and Membership Director oversees the Academy’s day-to-day administrative, membership, operational, and financial coordination functions. This role serves as the primary point of contact for members and prospective members while helping maintain organizational systems, communications, reporting, and operational continuity.

The position also serves as the liaison to the Academy’s outside financial contractor, assisting with financial administration, reporting coordination, operational tracking, and budget oversight in coordination with leadership and the Board of Directors.

This role is expected to help establish operational structure, accountability, and continuity across the organization while supporting long-term organizational growth and member engagement.

Primary Responsibilities:

Leadership and Organizational Oversight

• Provide structure, accountability, and administrative oversight across organizational initiatives
• Help establish measurable operational goals and performance expectations
• Support communication and coordination between staff, volunteers, committees, Trustees, and leadership
• Assist the Board in implementing organizational priorities and long-term planning

Membership Administration

• Respond to questions and requests from current members
• Respond to inquiries from prospective members
• Coordinate membership interviews with the Membership Committee
• Coordinate audition scheduling for prospective magician members
• Prepare and distribute membership packets
• Send guest invitations and VIP invitations
• Process and distribute charity certificates
• Maintain and update membership records within the Northstar system
• Review and approve member account changes submitted through the website

Communications

• Distribute newsletters and official member communications
• Create and distribute member-facing announcements and updates
• Coordinate administrative correspondence as needed

Financial and Operational Coordination

• Coordinate budget preparation and expense tracking
• Maintain organizational records and operational documentation
• Support leadership with operational reporting and internal processes
• Develop operational procedures and accountability systems across departments and committees
• Serve as liaison to the Academy’s outside financial contractor
• Coordinate invoicing, reporting, and operational financial tracking

Administrative Support

• Monitor and oversee website administration
• Assist the Board Secretary with meeting minutes
• Post approved meeting minutes to the website
• Work with Board on meeting logistics as needed
• Support organizational record keeping and operational continuity

Preferred Qualifications

• Strong organizational and administrative skills
• Excellent written communication
• Experience with membership organizations, nonprofits, hospitality, or entertainment environments preferred
• Comfortable managing databases and digital systems
• Ability to coordinate multiple timelines, departments, and committees simultaneously
• Professional and diplomatic communication style
• Experience coordinating with outside accounting or financial vendors preferred
• Strong leadership, operational, and project management abilities

Programs and Member Experiences Manager (Full-time)

Recommended Salary Range:

$80,000–$95,000 annually, plus benefits

Reporting Structure:

This position reports to the Operations and Membership Director.

Position Overview:

The Programs and Member Experiences Manager oversees member-facing initiatives, creative programming, and projects that support the Academy’s mission to advance and celebrate the art of magic.

This role is responsible for helping shape the member experience through events, educational initiatives, creative development, committee coordination, and organizational programming. The ideal candidate possesses a strong understanding of magic culture, performance, and the broader magic community, and is passionate about helping foster meaningful experiences for both members and audiences.

The position will work closely with Academy leadership, committees, volunteers, Trustees, and MCE to support organizational initiatives and ensure alignment across programming and member engagement efforts.

Primary Responsibilities:

Programming and Events

• Oversee and coordinate member events and special programming, working closely with MCE
• Develop and support new magic initiatives and member experiences
• Assist in planning and execution of Academy programs and creative projects, working closely with MCE
• Support long-term development of AMA programming opportunities
• Coordinate with producers to ensure seamless execution of the AMA Awards Show
• Liaise with MCE regarding collaborative programming and organizational initiatives

Awards and Educational Initiatives

• Oversee coordination of the AMA Awards process
• Support and oversee Magic University initiatives
• Coordinate with instructors, committees, and volunteers as needed

Library and Archive

• Work with AMA Librarians to provide support and guidance, ensuring continuity of member access and the integrity of the archive
• Steward the future vision of the library, identifying and developing new programming opportunities: member events, exhibits, lectures, or research initiatives
• Partner with library staff to expand member engagement with the library and its archives while preserving the reliable, low-friction access members already value

Committee and Volunteer Coordination

• Coordinate communication between committees, volunteers, Trustees, and leadership
• Provide structure, oversight, timelines, and accountability for committee operations and volunteer participation
• Help organize committee initiatives, workflows, and project timelines
• Recruit and support volunteers for initiatives and events

Organizational Planning and Oversight

• Help oversee initiative timelines, planning, and execution
• Collaborate with leadership on future organizational opportunities and member engagement strategies
• Coordinate with Trustees and committee leadership on organizational initiatives
• Support implementation of organizational goals and performance expectations established by leadership and the Board

Preferred Qualifications

• Experience in event production, creative programming, arts administration, or member organizations
• Strong organizational and project management skills
• Ability to coordinate multiple creative initiatives simultaneously
• Strong interpersonal communication and leadership abilities
• Strong familiarity with the art, history, and culture of magic
• Existing relationships within the magic community
• Understanding of performers, productions, lectures, and magic programming
• Passion for advancing and supporting the art of magic
• Comfortable working collaboratively with volunteers, committees, leadership, and production teams