Operations Analyst

Posted 2 Days Ago
Be an Early Applicant
Aiea, HI, USA
In-Office
86K-143K Annually
Mid level
Cloud • Information Technology
The Role
As an Operations Analyst, you will provide operational support, manage project tracking, create documentation, and communicate with stakeholders effectively.
Summary Generated by Built In

SMX is seeking an Operations Analyst to support USINDOPACOM J6 portfolio of programs. 

This position will be working at Camp Smith, Hickam AFB and SMX Pearlridge Headquarter on Oahu, Hawaii. 

This position requires a DoD security clearance with eligibility for TS/SCI which requires US citizenship for work on DoD contracts.

Application Deadline: March 18, 2026

Essential Duties & Responsibilities:

  • Establish and maintain effective communication channels with stakeholders, team members, and cross‑functional partners
  • Demonstrate strong attention to detail by reviewing, prioritizing, and responding to correspondence accurately and in a timely manner
  • Perform administrative and operational support tasks, including scheduling meetings through Outlook and managing documentation workflows
  • Monitor project milestones, track progress, and ensure accountability for ongoing initiatives
  • Oversee account tracking activities and coordinate seamless onboarding processes for incoming personnel
  • Develop, write, and update Standard Operating Procedures (SOPs), user guides, and other technical documentation to support operational efficiency
  • Create clear, professional PowerPoint presentations tailored for military audiences, including LTC‑level and senior leadership briefings
  • Utilize Excel for data management, tracking, analysis, and reporting
  • Build and sustain productive working relationships with internal and external partners
  • Quickly learn and adapt to new processes, tools, and systems in a dynamic environment
  • Deliver training and present technical or operational information effectively to groups of up to 50 participants

Required Skills & Experience 

  • Minimum, Interim Secret with ability to obtain a TS/SCI clearance
  • BS/BA in Technical discipline OR
  • Associate’s degree and additional experience in relevant field may be substituted for a BS/BA
  • Proficient in Microsoft Office Suite, including Outlook, PowerPoint, and Excel
  • Background in managing account tracking workflows and coordinating onboarding processes for incoming personnel
  • Demonstrated ability to develop, write, and maintain Standard Operating Procedures (SOPs), user guides, and other technical documentation to support operational requirements
  • Strong administrative, organizational, and time‑management capabilities
  • Ability to complete tasks within required timeframes with little to no supervision
  • Excellent communication and interpersonal skills
  • Customer focused
  • Capacity to learn new systems and/or processes rapidly and adapt quickly to change

Desired Skills & Experience 

  • Familiarity with INDOPACOM terminology, mission focus areas, and operational language
  • Experience developing military‑style PowerPoint presentations for senior leaders, including LTC‑level and above
  • Understanding of military operations, organizational structures, and command hierarchies (preferred)
  • Proven self‑starter with the ability to work independently, take initiative, and drive tasks to completion
  • Excellent written and verbal communication skills, with strong interpersonal abilities
  • Demonstrated capacity to manage multiple priorities in a fast‑paced environment
  • Skilled in building professional relationships and maintaining effective networks
  • Quick learner with the ability to adapt to new tools, processes, and systems
  • Confident presenter with experience facilitating training or delivering presentations to groups of up to 50 participants

#LI-AP1  #CJPOST


The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:
$86,000$143,300 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Top Skills

Excel
Microsoft Office Suite
Outlook
PowerPoint
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The Company
HQ: Hollywood, MD
1,413 Employees
Year Founded: 1995

What We Do

SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.

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