Operations Analyst

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Atlanta, GA
In-Office
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role

Job Description:

Enterprise Role Overview:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report creation and generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Responsible for following up and obtaining missing motor vehicle titles, working with titling services, DMVs and other government entities. Working knowledge of motor vehicle titling experience is preferred. Individuals typically have 2 to 4 years of experience.

LOB Job Description:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report creation and generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Responsible for following up and obtaining missing motor vehicle titles, working with titling services, DMVs and other government entities. Working knowledge of motor vehicle titling experience is preferred. Individuals typically have 2 to 4 years of experience.

Required Skills:

  • 1+ years of vehicle titling experience  
  • Working knowledge of Word, Excel and Outlook a must
  • Detail oriented
  • Highly organized
  • Persistent when working on a difficult or complex problem
  • Analytical – able to learn a complex pattern and then identify inconsistencies
  • Advanced Excel Skills
  • Willing to ask questions
  • Ability to learn on the job – Self-starter
  • Patience
  • Able to work well with others
  • Able to communicate confidently and professionally (both in writing and in speech) with peers, management, customers, and third parties
  • Good time management
  • Able to consistently process volume with precision
  • Advanced computer literacy
  • Comfort utilizing multiple computer systems simultaneously to access data rapidly

Desired Skills:

  • BS/BA

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth.

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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