Operations Analyst

Posted An Hour Ago
Be an Early Applicant
Newark, DE, USA
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Process mutual fund transactions, cancellations, corrections, reconciliations, and dividend settlements. Investigate trade and settlement discrepancies, resolve operational breaks, document findings, and maintain process controls. Collaborate with investors and internal stakeholders to address time-sensitive issues, ensure accurate records, and improve workflows across the trade lifecycle.
Summary Generated by Built In

Bring precision and partnership to daily trading operations that help investors stay on track. In this role, you will be part of a team that supports accurate trade processing, timely issue resolution, and disciplined reconciliation. You will collaborate across stakeholders to investigate breaks, reduce errors, and improve controls. If you enjoy detail-oriented work, structured problem solving, and fast-paced operations, this role offers a strong foundation and meaningful impact.

As a Mutual Fund Trade Processing Analyst in TBD team name, you will process mutual fund transactions, reconcile cash and positions, and resolve daily trade and settlement issues to support accurate and timely outcomes for investors. You will partner with internal stakeholders to investigate breaks, complete corrections, and maintain strong process controls across the trade lifecycle.

Job responsibilities
  • Process mutual fund orders, including current-day and as-of-date transactions
  • Execute same-day trade cancellations for subscriptions and redemptions, when applicable
  • Calculate and process manual corrections for identified trading errors, following established procedures
  • Partner with investors and internal stakeholders to resolve daily trading issues and inquiries
  • Investigate discrepancies in trade processing and settlement records, documenting findings and outcomes
  • Perform cash and position reconciliations for current and prior-day settlements
  • Verify that trades and settlements are accurately reflected across records and systems
  • Manage daily and monthly dividend settlement processing for mutual funds
  • Reconcile dividend settlement differences and drive timely resolution of breaks
  • Follow defined controls and escalation steps to support consistent, accurate processing
Required qualifications, capabilities and skills
  • Experience processing or supporting mutual fund subscriptions and redemptions
  • Ability to perform cash and position reconciliations and investigate breaks to root cause
  • Ability to calculate and process manual corrections for operational errors using defined procedures
  • Proficiency in Microsoft Excel and Microsoft Word
  • Ability to communicate clearly in writing and verbally with internal stakeholders
  • Ability to manage multiple tasks, prioritize work, and meet time-sensitive deadlines in a fast-paced environment
  • Understanding of end-to-end process flows and basic technology concepts that support operations workflows
  • Demonstrated attention to detail and a control-oriented approach to operational risk management
  • Ability to work effectively as part of a team to deliver daily processing outcomes
Preferred qualifications, capabilities and skills
  • Experience supporting dividend settlement processing for mutual funds
  • Experience resolving trade processing exceptions through investigation, documentation, and follow-up
  • Familiarity with operational controls, checklists, and reconciliation governance practices
  • Experience partnering with multiple stakeholder groups to resolve time-sensitive issues
  • Experience identifying process gaps and contributing to workflow improvements
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Skills Required

  • Experience processing or supporting mutual fund subscriptions and redemptions
  • Ability to perform cash and position reconciliations and investigate breaks to root cause
  • Ability to calculate and process manual corrections for operational errors using defined procedures
  • Proficiency in Microsoft Excel and Microsoft Word
  • Clear written and verbal communication with internal stakeholders
  • Ability to manage multiple tasks, prioritize work, and meet time-sensitive deadlines
  • Understanding of end-to-end process flows and basic technology concepts supporting operations workflows
  • Attention to detail and a control-oriented approach to operational risk management
  • Ability to work effectively as part of a team
  • Experience supporting dividend settlement processing for mutual funds
  • Experience resolving trade processing exceptions through investigation, documentation, and follow-up
  • Familiarity with operational controls, checklists, and reconciliation governance practices
  • Experience partnering with multiple stakeholder groups to resolve time-sensitive issues
  • Experience identifying process gaps and contributing to workflow improvements

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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