Operations Analyst, Product Operations

The Product Operations team is responsible for maintaining the health of our deployed assets. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.

We are looking for an Operations Analyst to join our rapidly growing team in Costa Mesa, CA. In this role, you will own the data that informs strategic and day-to-day decision making within Product Operations for the various business lines we support. You will also partner with teams throughout the Global Deployments division and individual business lines to develop workflow tools and dashboards focused on surfacing the right information to help make decisions that impact product performance and user workflows.

• Leverage data to create insights that drive business decisions
• Take extreme ownership of projects, from definition, to solution and implementation. You will be handed ambiguous, messy problems with little prescription on how to solve them. If this does not excite you, this is not the role for you.
• Work on strategic problems, providing structure and shepherding cross-functional groups of stakeholders towards decisions on strategic issues. You will leverage first principles thinking to detail implications and tradeoffs of decisions without losing sight of the simple “so what”
• Work deeply within data and systems, becoming intimately familiar with how our business systems across Sustainment functions (ERP, Jira, Salesforce, Foundry, etc.) function
• Lead KPI reporting for Product Operations leadership, collaborating closely with Divisions and Business Lines to uncover insights into team-specific processes and ensure accurate, actionable metrics
• Execute ad hoc analyses with internal and cross-functional teams to support critical operational and financial decision making.
• Collaborate with software teams to define, document, and manage requirements of Product Operations within business systems and tools, ensuring that operational needs are effectively addressed and integrated.

• 2+ years experience in management consulting, banking, or business analyst role.
• Demonstrated experience as a self-starter, able to find and resolve issues on your own. Don’t wait to be told what to do - we want someone who we have to tell to slow down.
• Extreme ownership and strong aptitude for problem solving in unstructured situations - analysis, developing a solution plan, and executing.
• Excellent communication, presentation, and interpersonal skills are required to enable an effective interface with key stakeholders, and all levels of management.
• Skilled in developing and implementing workflow tools and reporting structures to enhance operational efficiency.
• Must be able to obtain and maintain a U.S. Secret security clearance.

• Familiarity with US military, hardware, software interfaces, and product operations are all pluses.
• Experience with data analytics and visualization tools (Power BI, Tableau, Excel, Foundry), observability tooling (Datadog, Grafana), and issue tracking software (Jira, Git, Salesforce Service Cloud)