Operations Analyst II, Deployment

Job Type
Full-time
Description
Drive seamless hardware deployments that expand grid capacity and accelerate the transition to a more resilient energy future.
We are seeking an Operations Analyst II, Deployment to join our mission-driven team, playing a critical role in optimizing our hardware installation processes and ensuring smooth coordination between internal teams, external contractors, and utility partners. As part of our highly collaborative team, you will have ample opportunities for growth and impact. If you're passionate about driving operational excellence and scaling processes, join us at LineVision, Built In Boston's Best Places to Work 3 years running!
What will you do?
Core Responsibilities and Key Performance Objectives

• Standardize the installation process by documenting and implementing clear Standard Operating Procedures (SOPs) across all deployments.
• Develop and implement a structured contractor onboarding and training program to ensure field resources align with best practices.
• Establish a feedback loop to continuously refine SOPs and improve first-time installation success rates.
• Collaborate cross-functionally with Operations, Quality, Solutions Engineering, and Client Success teams to optimize deployment strategies and execution.

Within the first 3 months:

• Gain a thorough understanding of the installation process and deployment workflow.
• Take full ownership of deployment planning, including resource allocation and scheduling.
• Establish strong working relationships with internal teams and external field resources.

Within the first 6 months:

• Develop and implement a structured onboarding and training program for external deployment resources.
• Identify and address key bottlenecks in the deployment process to improve efficiency.
• Begin refining and documenting best practices to drive standardization across deployments.

Within the first year:

• Own and continuously improve the hardware deployment process, ensuring high-quality execution.
• Establish a structured feedback loop to refine SOPs and reduce installation errors over time.
• Demonstrate measurable improvements in deployment efficiency, first-time success rates, and contractor performance.

How to succeed in this role
Key Competencies

• Delivering Innovative Solutions: Continuously improve deployment methodologies, incorporating learnings from past installations to enhance efficiency and reliability.
• Resilience: Navigate shifting priorities and solve complex logistical challenges in a dynamic and fast-paced environment.
• Stakeholder Management: Effectively engage with internal teams, contractors, and utility partners to ensure smooth collaboration and execution.

Essential Skills

• Strong Communication & Coordination: Align internal and external stakeholders to prevent delays and misalignment.
• Hands-On with Tools & Hardware: Understand, document, and improve installation methods with a focus on efficiency and quality.
• Process-Obsessed & Detail-Oriented: Develop and enforce standardized SOPs to drive error-free, repeatable installations.

What Sets the Best Candidates Apart

• Experience in planning and executing hardware deployments, particularly in the energy or utilities sector.
• Ability to manage multiple projects simultaneously, balancing short-term execution with long-term process improvements.
• Strong organizational skills and ability to develop structured playbooks that enhance scalability and repeatability.
• Thrives in a fast-moving environment where adaptability and problem-solving skills are key.

Reporting & Team Structure

• Reports to VP. Operations within the Operations and Technical organization.
• Works closely with Client Engagement Managers, Solutions Engineering, Quality, and Engineering teams.

Interview Process

• Apply Online.
• Round 1: Recruiter phone screen
• Round 2: Hiring Manager Interview
• Round 3: Panel Interview
• Final Round: On site Team Interview & Hiring Manager Sign-Off

What does joining LineVision mean for you?

• Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of growing grid capacity and resilience.
• Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment.
• Flexibility. You will be empowered to maintain work-life balance with unlimited PTO and a flexible remote work schedule.
• Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to the clean energy transition.

Who we are...
We are a rapidly growing climate-tech company based in Boston, MA. Through our non-contact sensor, we enable electric utilities to serve increased load, integrate more renewable energy, ensure grid resilience, and enable mass electrification. With real-time monitoring and predictive analytics, we empower electric utilities to lead the clean energy transition. We are LineVisionaries:

• We are Innovators: we light the way with tenacious creativity and do good work.
• We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours.
• We are Welcoming: Come as you are, our doors are open. We are better together.
• We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments.
• We are All In: We are building a community of passionate individuals who want to dent the universe and accelerate the net-zero grid.

At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Meet our team, and understand our mission: https://www.linevisioninc.com/about-us