Operations Administrator

Role Overview

The role is accountable for the operational processing and control of settlements, fund-related activity, and client transactions, supporting end‑to‑end transaction lifecycles within a regulated financial services environment.

This role requires a flexible and versatile operations professional who can operate across multiple processes, support business continuity through cross‑training, and respond effectively to changing volumes and priorities.

The successful candidate will demonstrate strong operational expertise, a client‑centric mindset, and the ability to leverage technology, automation, and AI‑enabled tools to enhance efficiency, reduce risk, and improve data quality in a regulated financial services environment.

Key Objectives

• Ensure timely, accurate settlement of equity, fixed income, and related asset class transactions
• Support client transaction lifecycles and fund operations activities, ensuring transparency, accuracy, and strong controls
• Proactively manage exceptions, breaks, and settlement risks in collaboration with internal and external stakeholders
• Contribute to operational excellence through continuous improvement, automation, and AI‑supported workflows
• Maintain high service standards aligned to client expectations, regulatory requirements, and internal policies

Key Responsibilities

Trade Settlement & Transaction Management

• Process and settle equity, bond, and other market trades in line with market deadlines and internal procedures
• Perform daily input, validation, monitoring, and control of executed trades across multiple systems
• Ensure all transactions are captured accurately and in line with Transaction Reporting and regulatory requirements

• Investigate and resolve settlement failures, mismatches, and exceptions, performing root cause analysis where required

  
  

Client Transactions & Fund Operations Support

• Support the end‑to‑end processing of client transactions, including subscriptions, redemptions, and related fund activity where applicable
• Liaise with Front Office, Fund Accounting, Custodians, Brokers, and Transfer Agents to resolve trade, settlement, or fund-related issues
• Maintain strict service levels and responsiveness for client‑driven activity

• Provide operational support for fund lifecycle events such as corporate actions, income events, and reconciliations

  
  

Controls, Risk & Regulatory Support

• Ensure adherence to internal policies, operational controls, and escalation frameworks
• Support audit, compliance, and regulatory reviews through accurate record‑keeping and timely responses

• Escalate unresolved issues or material risks in a timely and proportionate manner

  
  

Reporting, Data & AI Enablement

• Produce daily, weekly, and monthly operational, client, and fund‑related reporting
• Use data analytics, automation tools, and AI‑assisted solutions to improve exception management, reconciliations, and reporting accuracy

• Participate in initiatives focused on straight‑through processing (STP), data quality improvement, and operational resilience

  
  

Continuous Improvement & Team Contribution

• Identify opportunities for process efficiencies, automation, and quality enhancements
• Assist in the development and maintenance of procedures and best‑practice documentation
• Support departmental training, onboarding, and knowledge sharing initiatives

Key Requirements

Essential

• Minimum 5 years’ experience in settlements, middle office, or operational roles within financial services
• Strong understanding of trade lifecycles, operational controls, and post‑trade processing
• Excellent attention to detail with strong numerical and analytical capability
• Proven ability to prioritise deadlines and manage high‑volume workflows
• Strong investigative and problem‑solving skills with a proactive mindset
• Team player with strong interpersonal and communication skills
• Proficient in Microsoft Office, particularly Excel (reconciliations, analysis, reporting)

• Self‑starter, results‑driven, and committed to delivering high‑quality outcomes

  
  

Desirable

• Experience supporting fund operations or collective investment structures
• Understanding of equities, fixed income, and derivatives products
• Exposure to automation, AI tools, or data‑driven operational improvements
• Regulatory or audit experience within a controlled financial services environment
• Third‑level qualification in Business, Finance, Economics, or a related discipline