Help shape how a critical operations function evolves through transformation, stronger data practices, and disciplined governance. You will work with senior leaders and partners across operations and technology to turn insights into action. This role offers hands-on ownership, broad stakeholder exposure, and opportunities to modernize processes through analytics and automation. If you enjoy solving ambiguous problems and improving how teams run, you will be well-placed to make a measurable impact.
As an Associate in Securities Services Operations, you will help deliver the transformation, change, and data agenda while strengthening governance and execution discipline across the function. You will partner with local leadership and cross-functional stakeholders to improve operational performance, increase transparency through reporting, and support data-driven decisions. You will contribute in a hands-on way—tracking initiatives, improving processes, and helping teams adopt better tools and routines.
Job responsibilities
- Support the design and execution of transformation initiatives that improve processes, reduce manual effort, and enhance operational efficiency.
- Analyze operational data to identify improvement opportunities, cost reduction ideas, and risk themes.
- Build and enhance management reporting, dashboards, and non-financial performance measures to improve decision-making.
- Contribute to automation and analytics solutions using tools such as Alteryx and Tableau and scripting languages such as Python.
- Partner with operations, technology, and business stakeholders to translate needs into actionable insights and practical delivery plans.
- Support governance routines including strategy tracking, business planning, initiative roadmaps, and progress updates.
- Prepare clear communications and updates for senior stakeholders on priorities, milestones, risks, and dependencies.
- Monitor data quality, escalate issues, and support root-cause analysis and remediation tracking.
- Promote continuous improvement by documenting best practices and encouraging consistent operating rhythms.
Required qualifications, capabilities, and skills
- Bachelor’s degree (or equivalent) in a relevant field.
- At least 2 years of experience in financial services operations, transformation, or a related role.
- Demonstrated experience in data analysis and visualization using tools such as Tableau.
- Demonstrated experience building analytics or automation workflows using tools such as Alteryx and/or Python.
- Experience supporting change delivery (e.g., process improvement, automation, operating model, or governance routines).
- Strong written and verbal communication skills, including the ability to present updates clearly to diverse stakeholders.
- Proven ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Preferred qualifications, capabilities and skills
- Experience working in regional or multi-market environments.
- Familiarity with securities services products such as custody, fund services, clearing, or collateral management.
- Experience in governance, controls, risk management, or operational oversight.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Bachelor's degree or equivalent in a relevant field
- At least 2 years of experience in financial services operations, transformation, or a related role
- Experience in data analysis and visualization using tools such as Tableau
- Experience building analytics or automation workflows using Alteryx and/or Python
- Experience supporting change delivery, such as process improvement, automation, operating model, or governance routines
- Strong written and verbal communication skills, including presenting updates clearly to diverse stakeholders
- Ability to manage multiple priorities, meet deadlines, and maintain attention to detail
- Experience working in regional or multi-market environments
- Familiarity with securities services products such as custody, fund services, clearing, or collateral management
- Experience in governance, controls, risk management, or operational oversight
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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