Operational Support Associate

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Logistics • Energy • Utilities • Industrial
The Role
Coordinates operational support for third-party yards, serving as the primary contact for order releases, material receiving, pipe tally collection, shipment support, and inventory reconciliation. Maintains operational instructions and confidential information, supports continuous improvement initiatives and IT user testing, and ensures timely customer order fulfillment. The role also requires safety awareness, communication with branch and corporate personnel, and occasional overtime.
Summary Generated by Built In

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose


MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. We have an immediate opening for an Operational Support Associate.


Job Purpose

 

Develops functional expertise in specific MRC Global processes for 3rd party yards such as releasing orders, receiving materials, ship support and reconciliation. 


Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

·       Serve as primary point of contact for 3rd party yard resources.

·       Ensure timely release of order from yards to provide OTD to our customer.

·       Expedite pipe tally sheets and other information from 3rd party yards.

·       Ship Support materials within 24 hours of receiving pipe tallies from third party yard.

·       Perform inventory reconciliations for third party yard inventory materials.

·       Assist with branch and corporate continuous improvement projects.

·       Assist and Maintain system work instructions.

·       Maintain confidential information pertaining to operations and contract information.

·       Develop expertise in the intricacies of one or more functional areas.

·       Assist with user testing of IT enhancements.

·       Perform other duties or projects as assigned.

·       Carry out other duties within the scope, spirit, and purpose of the job.

·       Take reasonable care for the safety and health of yourself and others.

·       Report workplace hazards, injuries, or illnesses immediately.


Qualifications

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

  • Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.
  • Must have current, valid driver’s license and an acceptable record at all times.
  • Computer Skills to include MS Office.
  • Self-motivated, strong reasoning and reading skills, strong organizational and time management skills, attention to detail, and good decision-making skills.
  • Demonstrate ability to multi-task, ability to work independently or as part of a team and self-confidence in dealing with management and branch personnel.
  • Ability to establish rapport with 3rd party yard personnel, branch, and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.
  • Ability to work scheduled and unscheduled overtime.

 

Additional Qualifications

  • Must have the ability to provide documentation verifying legal work status.
  • Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
  • Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

 

Working Conditions

 

  • For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
  • Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

California Employee Data Collection Notice

Skills Required

  • Associate degree in a related field or equivalent education and work experience
  • Current, valid driver's license with an acceptable driving record
  • Computer skills, including Microsoft Office
  • Strong reasoning, reading, organizational, time management, attention-to-detail, and decision-making skills
  • Ability to multitask and work independently or as part of a team
  • Ability to communicate effectively with yard, branch, and corporate personnel
  • Ability to work scheduled and unscheduled overtime
  • Documentation verifying legal work status
  • Proficient English reading and speaking skills
  • Ability to comply with company guidelines, Code of Conduct, and Conflict of Interest guidelines

MRC Global Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MRC Global Inc and has not been reviewed or approved by MRC Global Inc.

  • Healthcare Strength — Healthcare coverage is considered comprehensive and reliable, with affordability frequently highlighted alongside medical, dental, and vision options. These offerings are often seen as a core strength of the total rewards package.
  • Leave & Time Off Breadth — Paid time off, paid holidays, and separate sick leave are commonly described as generous, with some roles viewing PTO as above industry standard. This breadth contributes to favorable impressions of time-away policies.
  • Affordable Benefits — Health insurance costs are often regarded as manageable, supporting the sense that the benefits package delivers good value. Affordability is reinforced by supportive programs like an EAP and education assistance that enhance overall benefits perception.

MRC Global Inc Insights

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The Company
HQ: Houston, TX
2,322 Employees
Year Founded: 1921

What We Do

MRC Global is a leading global distributor of pipe, valves, and fittings (PVF) and related infrastructure products and services to diversified end-markets, including gas utilities, downstream, industrial, and energy transition. The company provides innovative supply chain solutions, technical product expertise, and a robust digital platform from a worldwide network of locations, helping customers in the energy and industrial markets extend their supply chains worldwide.

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