Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the roleAs an Operational Risk Specialist , your mission is to ensure that our operations and critical third parties are properly assessed, monitored, and managed. You will act as a guardian of our resilience strategy, providing oversight and a high-level technical challenge to business areas to maintain operational continuity and regulatory compliance.
Beyond technical oversight, you will play a strategic orchestration role, connecting Business units, Procurement, and Risk assessment teams. Your goal is to ensure the third-party lifecycle is safe, efficient, and standardized, maintaining our competitive edge and long-term success.
You'll be responsible for- BCM Oversight (Brazil Scope): Overseeing the Business Continuity Plan (BCP) for Brazil, including the critical review and challenge of Business Impact Analysis (BIA) and Operational Continuity Plans (OCP and Disaster Recovery).
- Testing & Validation: Monitoring the execution of continuity tests to validate that recovery capabilities meet both local and global standards.
- Risk Governance & RAS: Executing and monitoring the Risk Acceptance Statement (RAS) monthly, ensuring all resilience metrics are accurately tracked.
- Third-Party Resilience: Ensuring that critical vendors are properly monitored and managed throughout their lifecycle, mitigating risks that could impact our operational stability.
- Cross-Functional Coordination: Acting as the bridge between Procurement, Business areas, and Risk teams to ensure a standardized and secure third-party integration process.
- Regulatory & Audit Interface: Supporting internal/external audits and regulators (BACEN, CVM, ANBIMA) by providing technical evidence and defending our continuity and TPRM framework.
- Experience in Business Continuity Management and a solid understanding of risk frameworks within the financial services or banking industry.
- Solid experience in the second line of defense (2LoD), focusing on the review, challenge, and oversight of the Business Continuity and Third-Party Risk Management lifecycles.
- Self-driven and thrive in fast-paced environments, with a passion for collaborating across various departments and international borders.
- Strong knowledge of Brazilian regulations (BACEN, CVM, and ANBIMA) and their specific requirements for operational resilience and vendor oversight.
- Ability to translate complex technical information into clear business insights for executive-level reporting.
- Experience in supporting Internal/External Audits and Regulators, providing high-quality technical justifications and evidence within deadlines.
- Advanced English: Ability to interact and align daily with stakeholders from diverse geographies in English, ensuring local requirements are integrated into global policies.
- Clear and objective communication skills, with the ability to present findings to executive leadership and local forums.
- A proactive, self-driven mindset to take full ownership of the BCM review calendar, issue monitoring, and short-term deliverables.
- Experience or knowledge in Third-Party Risk Management is a plus, specifically regarding vendor resilience.
Location for this opportunity (City, Country)
- São Paulo, Brazil
Our Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🔗 building.nubank.com.br ↗
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Skills Required
- Experience in Business Continuity Management in financial services
- Strong knowledge of Brazilian regulations BACEN, CVM, ANBIMA
- Experience in the second line of defense focusing on oversight
- Ability to communicate complex information clearly to executives
- Advanced English proficiency
- Experience in Third-Party Risk Management
Nubank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nubank and has not been reviewed or approved by Nubank.
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Fair & Transparent Compensation — Compensation is considered competitive, especially for tech roles in Brazil/LatAm, with strong top‑of‑band packages reported for senior and product/design positions. Salaries are often described as good, contributing to broadly positive pay sentiment.
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Equity Value & Accessibility — Equity opportunities (typically RSUs) are widely available across postings and regarded as a meaningful component of total compensation. This equity element strengthens overall packages, particularly for technical and product roles.
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Parental & Family Support — Parental leave is extended and gender‑neutral across countries, with additional childcare support and parental counseling in Brazil. These family‑focused policies enhance the perceived value of the benefits package.
Nubank Insights
What We Do
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving more than 70 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.
