Job Title: Operational Industry Code SME
Location: Chandlers Ford (Hybrid working pattern)
Salary: £34,240 per annum
Hours: Monday – Friday 40 hours per week
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Join Utilita as an Operational Industry Code SME and play a crucial role in shaping how we adapt to, comply with, and influence the energy industry codes that keep our market running.
What does this role involve?
As an Operational Industry Code SME, you’ll use your deep understanding of key energy industry codes (REC, BSC, UNC and DCUSA) to ensure Utilita remains compliant, informed, and ahead of change.
Working at the heart of Industry Operations, you’ll maintain risk and impact logs, support operational teams as they embed process changes, and present clear, insightful impact assessments to stakeholders across the business.
You will monitor and assess industry code changes, ensuring compliance; deliver impact assessments and maintain an accurate change register with timelines and impacts. Support audits, provide expert guidance on code obligations, and use internal and industry systems to investigate and resolve compliance queries.
This is a fantastic opportunity for someone who thrives in a regulatory, analytical, and collaborative environment, someone who enjoys being the go‑to specialist and representing the business at industry level.
Who are we looking for?
You’ll have essential experience within the energy industry, along with strong analytical ability and critical‑thinking skills, that help you break down complex issues with ease.
You’ll thrive in a fast‑paced environment, adapting quickly to change and maintaining a solution‑focused mindset. Basic SQL knowledge is desirable, and you’ll be confident working with data, identifying trends, and challenging inconsistencies.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things! (FYI Benefits available from your first day!)
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
About us
We are the energy company of choice to homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.
Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.
Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!
Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Top Skills
What We Do
With customer-first embedded in the DNA of each of our brands, Luxion is committed to shaping the future of technology and energy – ensuring innovation is not just a goal, but a means to enhance lives and businesses.
Our brands:
Utilita Energy – Utilita Energy is the UK’s first and only specialist smart Pay As You Go energy supplier – supplying gas and electricity to over 830,000 homes across the nation. Founded in 2003 to challenge the Big 6 energy suppliers, Utilita was created to empower everyone with fair and flexible services that are both good for the pocket and Planet.
Procode – Committed to helping businesses elevate with innovative technology, Procode’s platforms provide the tools to tap into data and help the energy and utilities sector improve customer experience. Procode have decades of experience building apps, technology products and cloud-based platforms which are trusted by almost a million UK households.
Canary Care – Canary Care smart home monitoring offers peace of mind - helping vulnerable people maintain their independence for longer. The wireless home monitoring service is used by homes, local authorities, NHS organisations and care providers across the UK to give users the reassurance that everything is as it should be, and to flag when help may be needed.
