Operational Excellence Expert

Operational Excellence Expert

Location: San Jose, Costa Rica

Join Lonza's Finance organization as an R2R Operational Excellence Specialist, where you will play a critical role in shaping and optimizing global Record-to-Report processes. This is an exciting opportunity for a data-driven finance professional to influence enterprise-wide transformation initiatives, drive continuous improvement, and enhance the efficiency, effectiveness, and control of finance operations across multiple businesses and geographies.

What you will get

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

What you will do

• Lead and support global, high-impact strategic initiatives within the Record-to-Report (R2R) process area, partnering closely with the Global Process Owner organization.
• Drive end-to-end process improvements across businesses and geographies, enhancing process efficiency, effectiveness, controls, and customer experience.
• Collaborate with Finance teams and cross-functional stakeholders to identify, develop, and implement sustainable process optimization opportunities.
• Analyze operational and financial data to identify trends, develop hypotheses, and manage change initiatives through successful deployment.
• Establish, maintain, and promote global R2R process standards, documentation, controls, and governance while addressing process deviations and control gaps.
• Develop meaningful metrics and reporting to monitor process quality, productivity, and continuous improvement initiatives, providing actionable insights to stakeholders.
• Deliver training, share best practices, and act as a subject matter expert while fostering a culture of operational excellence and continuous improvement.

What we are looking for

• Degree in Accounting, Finance, Economics, Business Administration, or a related discipline.
• Strong experience in Financial Accounting, Management Accounting, and Record-to-Report processes, with a proven track record in process improvement and operational excellence.
• Professional accounting qualification such as CIMA, CPA, or an equivalent certification.
• Experience driving continuous improvement initiatives using methodologies such as Lean Six Sigma, Kaizen, or similar approaches; Green Belt certification is advantageous.
• Strong analytical and problem-solving skills, including root-cause analysis and the ability to manage complex end-to-end process dependencies.
• Excellent stakeholder management, communication, and influencing skills, with the ability to engage effectively with senior business leaders and cross-functional teams.
• Technical aptitude in areas such as SQL, automation, workflow solutions, data analysis, or related technologies, combined with a hands-on, service-oriented, and collaborative approach.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.