Operational Development Specialist III (Whs SME)

Posted 12 Days Ago
Be an Early Applicant
Plano, TX, USA
In-Office
Senior level
Professional Services • Consulting • Industrial
The Role
Drive implementation and verification of systems and end-to-end work processes for warehouse operations. Act as IT/process escalation point for LSP super users, run annual audit programs, collect and consolidate issues, coordinate resolutions via training or system change requests, identify competence gaps and training needs, and lead local site rollouts of new functionalities/processes.
Summary Generated by Built In
Company Description

TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.

Job Description

•    Implement system and work processes to meet internal and external requirements regarding functionality, lead-time and any legal requirements
•    Be an escalation point for LSP's super users for IT and process issues towards global process owners and functional managers
•    Verify that the generic IT and e2e process is implemented and used. This is done by driving yearly Audit programs. Results is summarized and reported according to defined reporting structure.
•    Drive the collection of issues, consolidate issues, and drive issue resolution by developing generic training or new demand definition towards system or process owners
•    Set up and secure a smooth operation of the e2e operation, report competence gaps/training requirements towards line managers
•    Drive implementations on respectively local sites when it comes to new functionalities/processes

Additional Information

Thanks & Regards.
Manas
Talent Acquisition Executive
Tel       :  734-259-2181 Ext:299
Direct :  734-357-8992

Skills Required

  • Implement system and work processes to meet functional, lead-time, and legal requirements
  • Act as escalation point for LSP super users for IT and process issues with global process owners and functional managers
  • Verify that generic IT and end-to-end processes are implemented and used, driving yearly audit programs and reporting results
  • Collect and consolidate issues, drive issue resolution by developing training or defining new system/process demands
  • Identify and report competence gaps and training requirements to line managers
  • Drive implementations at local sites for new functionalities and processes
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The Company
125 Employees
Year Founded: 2012

What We Do

STEM Xpert is a consulting engineering firm recognized in the engineering industry for its commitment to client service and passion for excellence. The firm provides specialized professional consulting services in the fields of science, technology, engineering, and mathematics (STEM).

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