Operations Analyst

This position is 100% remote with Mayvue's office in Pittsburgh, PA.

• You thrive on crisp execution, clear numbers, and clean systems
• You communicate directly, follow through, and hold others to the standard
• You are organized, deadline driven, and comfortable juggling multiple priorities with guidance
• You are fluent in spreadsheets and light dashboards, and you like making messy data usable
• You enjoy partnering with PMs, Finance, and Leadership to keep work moving

• Review and audit weekly time and project data, ensuring accuracy and completeness across the organization
• Support the preparation and reconciliation of monthly invoices, surfacing discrepancies and coordinating resolution with project leads
• Maintain accurate project assignments, billing structures, and resource allocations
• Serve as a point of contact for accounting partners, assembling and providing documentation required for monthly and annual closes
• Monitor financial transactions, reconcile accounts, and ensure incoming payments are matched against outstanding invoices
• Track accounts receivable and coordinate professional follow-up communications on overdue items
• Administer contracts, statements of work, and renewals, maintaining visibility into key dates and deliverables
• Support vendor management including onboarding, documentation collection, and monitoring of active agreements
• Assist in compiling and coordinating responses to RFPs, RFIs, and related requests, ensuring accuracy and timely submission
• Develop and maintain operational dashboards and reports to provide leadership with insight into utilization, cash flow, and key performance metrics
• Assist with compliance activities including evidence collection, access reviews, and policy acknowledgments
• Provide operational support for onboarding and offboarding employees, ensuring processes are consistent and well documented
• Coordinate logistics for company travel, events, and reimbursements
• Keep internal process documentation current so team members can self-serve and work consistently

• 2 to 5 years in business operations, finance operations, or professional services operations
• Strong quantitative skills; able to reconcile data across multiple systems and spot patterns, gaps, and anomalies
• Proficient with spreadsheets and basic BI/reporting; comfortable building clean, reusable models and dashboards
• Working knowledge of core accounting concepts, including invoicing, AR/AP, reconciliations, and accruals
• Experience with time tracking and project billing in a services environment
• Clear, concise communicator who can drive follow ups and get to resolution with cross-functional teams
• Process minded with a knack for documenting SOPs and improving workflows without adding friction
• Exposure to compliance frameworks or audits is a plus, including evidence collection and access reviews
• Familiarity with public-sector procurement and RFP processes is preferred, not required
• Organized, deadline driven, and comfortable managing multiple priorities with minimal handholding
• Bachelor’s degree in Business, Finance, Operations, or equivalent practical experience

• Unlimited PTO
• Life Insurance at no cost to employees
• Short-term and long-term disability at no cost to employees
• Paid maternity and paternity leave
• Healthcare insurance (Premiums are partially paid for by Mayvue)
• Dental and vision at no cost to employees and dependents
• Optional supplemental life insurance
• Receive $1,000.00 per year for Continuous Learning Allowance
• Receive 1 day paid per year as a Community Service Allowance
• Onsite gym in Pittsburgh office
• Health Savings Account and Dependent Care Flexible Savings Account
• Employer contributions to your 401(k) up to 50% of contributions on the first 5% deferred
• Have your favorite snacks and beverages when you work in our Pittsburgh Headquarters
• Hybrid/remote work available
• Flexible schedule