Transaction Processing & Monitoring:
Reconcile domestic and cross-border transactions
Monitor transaction flows across regional systems and ensure timely execution within SLAs.
Investigate and resolve transaction discrepancies, exceptions, and failed payments.
Compliance & Risk Management:
Ensure all transactions comply with internal policies, regulatory requirements
Support anti-money laundering (AML) checks and suspicious transaction reporting (STR) processes.
Maintain audit trails and documentation for transaction records.
System & Process Support:
Utilize core banking systems (e.g., T24, Finacle, or other OCBC platforms) and regional operational tools.
Assist in testing and implementation of system enhancements related to transaction processing.
Participate in process improvement initiatives to increase efficiency and reduce operational risk.
Cross-functional Coordination:
Liaise with branches, regional teams, treasury, compliance, and IT to resolve transaction-related issues.
Provide operational support to clients and internal stakeholders during peak periods or system outages.
Skills Required
- Reconcile domestic and cross-border transactions
- Monitor transaction flows and meet SLAs
- Investigate and resolve transaction discrepancies and failed payments
- Support AML checks and suspicious transaction reporting (STR)
- Maintain audit trails and transaction documentation
- Experience using core banking systems (T24, Finacle, or OCBC platforms)
- Assist in testing and implementation of system enhancements related to transaction processing
- Participate in process improvement initiatives to reduce operational risk
- Coordinate with branches, regional teams, treasury, compliance, and IT
- Provide operational support during peak periods or system outages
What We Do
PT Bank OCBC NISP Tbk is a leading financial institution in Indonesia that provides a wide array of banking products and services to corporate, SME, and individual customers. Operating through business, consumer, and global markets segments, it offers savings, loans, credit cards, mutual funds, and insurance products. The company is a subsidiary of OCBC Overseas Investments Pte. Ltd. and is one of Indonesia's top ten banks.
