Operation Officer

Reposted 2 Months Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Insurance • Payments • Financial Services
The Role
Reconcile domestic and cross-border transactions, monitor transaction flows to meet SLAs, investigate discrepancies and failed payments. Support AML checks and suspicious transaction reporting, maintain audit trails, and ensure regulatory compliance. Use core banking systems (T24, Finacle, OCBC platforms), assist with system testing and enhancements, and participate in process improvement. Coordinate with branches, regional teams, treasury, compliance, and IT to resolve issues and provide operational support during peak periods or outages.
Summary Generated by Built In

Transaction Processing & Monitoring:

Reconcile domestic and cross-border transactions
Monitor transaction flows across regional systems and ensure timely execution within SLAs.
Investigate and resolve transaction discrepancies, exceptions, and failed payments.

Compliance & Risk Management:

Ensure all transactions comply with internal policies, regulatory requirements
Support anti-money laundering (AML) checks and suspicious transaction reporting (STR) processes.
Maintain audit trails and documentation for transaction records.

System & Process Support:

Utilize core banking systems (e.g., T24, Finacle, or other OCBC platforms) and regional operational tools.
Assist in testing and implementation of system enhancements related to transaction processing.
Participate in process improvement initiatives to increase efficiency and reduce operational risk.
 

Cross-functional Coordination:

Liaise with branches, regional teams, treasury, compliance, and IT to resolve transaction-related issues.
Provide operational support to clients and internal stakeholders during peak periods or system outages.

Skills Required

  • Reconcile domestic and cross-border transactions
  • Monitor transaction flows and meet SLAs
  • Investigate and resolve transaction discrepancies and failed payments
  • Support AML checks and suspicious transaction reporting (STR)
  • Maintain audit trails and transaction documentation
  • Experience using core banking systems (T24, Finacle, or OCBC platforms)
  • Assist in testing and implementation of system enhancements related to transaction processing
  • Participate in process improvement initiatives to reduce operational risk
  • Coordinate with branches, regional teams, treasury, compliance, and IT
  • Provide operational support during peak periods or system outages

PT Bank OCBC NISP Tbk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PT Bank OCBC NISP Tbk and has not been reviewed or approved by PT Bank OCBC NISP Tbk.

  • Fair & Transparent Compensation — Pay is considered stable and aligned with market norms in Indonesia’s banking sector. Many describe salaries as decent or competitive for their roles, supporting generally positive-to-neutral sentiment on compensation.

PT Bank OCBC NISP Tbk Insights

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The Company
HQ: DKI Jakarta
7,768 Employees
Year Founded: 1941

What We Do

PT Bank OCBC NISP Tbk is a leading financial institution in Indonesia that provides a wide array of banking products and services to corporate, SME, and individual customers. Operating through business, consumer, and global markets segments, it offers savings, loans, credit cards, mutual funds, and insurance products. The company is a subsidiary of OCBC Overseas Investments Pte. Ltd. and is one of Indonesia's top ten banks.

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