Operation Manager,IAM,Office365

Reposted 4 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Information Technology • Consulting
The Role
The Operations Manager will oversee global service support for Active Directory, IAM, messaging services, and ensure adherence to quality standards and client requirements while managing a multicultural team.
Summary Generated by Built In
Company Description

Intersoft is a global business and technology consulting firm primarily serving consumer banks, wealth management firms, insurance companies and investment banks. Intersoft also offers its clients risk management and compliance-related software products and services in banking and financial services. In addition to serving its clients in the financial world, Intersoft serves its clients in telecommunications, pharmaceuticals and manufacturing space. 

Intersoft will strive to create a superior work environment that will offer assistance to all key players and stakeholders – its clients, its employees, and its partners to achieve their aspirations together as a harmonized team and allow to stretch themselves beyond their perceived boundaries to achieve the best possible.

Job Description

1>the operation support and delivery at a global level for the GIS supported services: Active Directory (AD), Identity and Authentication Management (IAM), Messaging (O365 suite, MS Exchange).

2>The role includes alignment of local & global processes, execution according to our OLA/SLA to ensure QoS and availability of the GIS provided services in the Infrastructure and Application Portfolio as well as the client’s business needs and priorities.

3>Comprehensive technical background with multi-domain knowledge (server, network, application support, email, O365).

4>Client Engagement, and Management skills in complex matrixed structure

Ø Strong expertise in Service Operations, Knowledge of ITIL, Quality, 

 5>Remote / Offshore extended team management

Ø Managing multicultural team and stakeholders

Ø Familiar with working remote managers

Qualifications

Education requirements include, degree, post-graduate degree

Top Skills

Active Directory
Identity Management
Itil
Ms Exchange
Office365
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The Company
Bangalore, Karnataka
98 Employees
Year Founded: 1999

What We Do

Intersoftkk Inc. is a global Information Technology and Services Company offering all sorts of web and mobile application design & development, Salesforce & SAP enterprise solutions. We are a leading Digital Transformation Service firm with a rich history that dates back 24 years. We have served over 1000 clients and completed over 550 projects for our valued customers with a Comprehensive Range Of Technology-Related Services And End-To-End Solutions Including Business Consulting, Software Products, And Engineers For Hire Offshore Including Outsourcing. Our International Professional Team From the United States, Japan, United Kingdom, Australia, India, Singapore, Malaysia, Taiwan, and Dubai Has Been Developing, Brain Storming, And Deploying High Value, Productivity Enhancing Technology Solutions And Business Consultation For Start-Ups, Medium-Sized, And Enterprise Level Companies. At Intersoft, we have a wealth of experience working with organizations across a variety of industries like Fintech & Online Banking, Automotive & Mobility Industry, Block Chain & Cryptocurrency, Telecom & Networking Industry, Electronic Vehicle Industry, AI / ML & IoT Industry, E-Commerce & Retail Industry, Robotics Process Automation, Online Educational Industry, Health Care & Life Science Industry. Our Services: Mobile Application Development Web Application Development Salesforce Development SAP Implementation and Migration Infrastructure Managed Services Digital Marketing Intersoft will strive to create a superior work environment that will offer assistance to all key players and stakeholders – its clients, its employees, and its partners to achieve their aspirations together as a harmonized team and allow them to stretch themselves beyond their perceived boundaries to achieve the best possible.

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