Data & Automation Lead (Operations)

We’re growing! Don't miss the opportunity to be part of our global team as our Data & Automation Lead

About us:

At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

You will lead and prioritize operations automation and data projects through various stages, from ideation to development and evaluation, ensuring alignment with stakeholder requirements. Also, you will act as the primary point of contact for data-related matters, aligning data requirements for the area. Support in high-level data analysis and report generation to provide valuable insights.

Why iVisa?

• Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
• Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
• Mental wellness sessions: Our sessions are led by certified psychologists to support your mental health.
• Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
• Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
• Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
• Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
• Rest and Relaxation: We offer PTO for all employees and Unlimited PTO for managers and above.

As an Operation Automation Lead, you'll be responsible for:

• Establish fluent and clear communication with the leaders and stakeholders from the Product and Development team. Make use of management skills to quickly come to agreements and unlock projects/processes.
• Design and develop product automation and data tools with Python, Apps Script, etc.
• Project management initiatives: Automation for Ops & Fulfillment
• Follow up and support on the main projects (Automation, reports, and data) to ensure the accomplishment of due dates and the achievement of aims.
• Support the area operation with diverse reports and automation that help decision-making.
• Define and communicate the OKRs of the area and plan the activities to achieve the goals of the quarter.
• Continuously seek opportunities to enhance data analysis methodologies, tools, and processes to improve the efficiency and effectiveness of data-driven decision-making.
• Reunite and communicate the area necessities and best interests to the corresponding teams and Managers (Act as the primary point of contact for data-related matters)
• Improve communication channels and manage inter-area projects to ensure optimal results.
• Monitor and Improve the team performance.
• Maintain thorough documentation of processes, tools, and project progress, and facilitate knowledge sharing within the team and across departments.

What will make us choose you?

• Experience working with SQL, Google Sheets, Science / Analytics models, Phyton, JS, and Google Analytics 4.
• 4 years of experience in process automation.
• Strong analytical and problem-solving skills
• Detail-oriented with a strong sense of urgency.
• Self-driven, constant learner and motivated to give the best of himself.
• Excellent communication skills, both written and verbal.
• Advanced English and Excel level.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.