Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months
Help shape the future operating model for a major banking transformation programme.
The RoleWorking alongside the Design Lead, you'll support the delivery of a new Target Operating Model as part of a high-profile Third Party Risk Management transformation within a global bank.
You'll coordinate design activities, support end-to-end process mapping, maintain programme documentation, prepare stakeholder workshops and help ensure design outputs remain aligned across multiple workstreams. This is an excellent opportunity to contribute to a strategic transformation programme within a complex, regulated environment.
What You'll DoSupport the design and delivery of a Target Operating Model for a large-scale Third Party Risk Management transformation programme.
Coordinate design activities across multiple workstreams, ensuring deliverables are aligned and completed to a high standard.
Support end-to-end process mapping, operating model documentation and the production of design artefacts.
Prepare and facilitate workshops with business stakeholders, capturing outcomes and maintaining programme documentation.
Work closely with the Design Lead and programme teams to ensure design outputs support successful implementation.
Proven experience in operating model design, process design or business transformation within a large banking organisation.
Experience supporting Target Operating Model or organisational design initiatives in complex, regulated environments.
Strong process mapping, documentation and workshop coordination skills.
Excellent communication and stakeholder management skills with the ability to work across cross-functional teams.
Experience supporting procurement, supplier management or wider business transformation programmes is advantageous.
Experience working on Third Party Risk Management transformation programmes.
Knowledge of procurement, supplier governance or regulatory operating models.
Consulting experience supporting banking transformation programmes.
Familiarity with process mapping and business analysis tools.
Experience producing high-quality operating model documentation and design artefacts.
Deliver high-impact transformation programmes for Tier 1 financial institutions.
Work in a collaborative, flat and entrepreneurial consulting culture.
Access continuous learning, professional training and industry certifications.
Help clients deliver meaningful business and regulatory transformation.
Shape the future of financial services through innovative operating model design.
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.
Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning & Extras: Minimum 40 hours of training annually, Business Coach from Day One, online GP services, Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
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Skills Required
- Proven experience in operating model design, process design or business transformation within a large banking organisation
- Experience supporting Target Operating Model or organisational design initiatives in complex, regulated environments
- Strong process mapping, documentation and workshop coordination skills
- Excellent communication and stakeholder management skills working across cross-functional teams
- Experience supporting procurement, supplier management or wider business transformation programmes
- Experience working on Third Party Risk Management transformation programmes
- Knowledge of procurement, supplier governance or regulatory operating models
- Consulting experience supporting banking transformation programmes
- Familiarity with process mapping and business analysis tools
- Experience producing high-quality operating model documentation and design artefacts
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
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Wellbeing & Lifestyle Benefits — A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
