The Role
Operate and improve production OpenShift and Kubernetes platforms across hybrid infrastructure. Responsibilities include cluster lifecycle management, automation, GitOps, CI/CD, troubleshooting, observability, security, resiliency, disaster recovery, application onboarding, documentation, incident response, and on-call support. The engineer leads small to medium technical efforts and partners with application, infrastructure, cybersecurity, and vendor teams.
Summary Generated by Built In
OverviewM&T Bank is seeking an experienced OpenShift Platform Engineer to support, operate, automate, and improve its enterprise container platform. This individual-contributor role supports production OpenShift environments across hybrid infrastructure, including cluster lifecycle management, automation, reliability, security, observability, and application enablement.The engineer will independently perform assigned engineering work, lead small to medium-complexity technical efforts, troubleshoot complex platform issues in partnership with other engineering teams, and contribute to reusable engineering standards and automation. The successful candidate will combine hands-on OpenShift or Kubernetes experience with knowledge of Linux, networking, storage, automation, security, and production operations.
Primary Responsibilities
Primary Responsibilities
- Deploy, configure, upgrade, scale, maintain, and support production Red Hat OpenShift clusters across hybrid infrastructure.
- Lead assigned OpenShift engineering efforts and small to medium-complexity projects through requirements, implementation, testing, documentation, and production support.
- Automate cluster provisioning, configuration, upgrades, and recurring operational tasks using reusable scripting, infrastructure-as-code, configuration-management, GitOps, and CI/CD practices.
- Troubleshoot issues across Kubernetes, Linux, containers, networking, ingress, DNS, certificates, storage, compute, identity, and application connectivity, coordinating with application, infrastructure, security, support, and vendor teams as needed.
- Implement and maintain monitoring, alerting, health checks, dashboards, and platform metrics to improve reliability, performance, and capacity planning.
- Participate in incident response and root-cause analysis, identify corrective actions, and help prevent recurring platform issues.
- Support backup, recovery, resiliency, and disaster-recovery capabilities, including validation and recovery exercises.
- Implement and maintain RBAC, workload security controls, secrets, certificates, and platform policies, while partnering with cybersecurity, risk, and control teams to address vulnerabilities, findings, and control requirements.
- Develop secure, reusable application-onboarding configurations and self-service patterns that simplify platform consumption.
- Gather and validate technical requirements, review completed designs and identify implementation risks or gaps.
- Create and maintain platform standards, implementation plans, operational procedures, and support documentation; participate in peer reviews of automation and production changes.
- Share technical knowledge with other engineers and continue developing expertise through collaboration with experienced team members.
- Follow and promote applicable engineering, change-management, IT service-management, security, risk, and regulatory practices.
- Contribute to an on-call support rotation.
- Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture
- Demonstrated experience administering and supporting production OpenShift or Kubernetes environments.
- Strong hands-on troubleshooting experience across OpenShift/Kubernetes and supporting Linux, container, networking, storage, compute, identity, and application technologies.
- Experience automating infrastructure or platform operations through scripting, configuration management, infrastructure as code, GitOps, or CI/CD.
- Experience with Git-based development, peer review, testing, and controlled change-management practices.
- Demonstrated ability to independently deliver assigned engineering work with limited supervision.
- Ability to gather and analyze technical requirements, identify implementation concerns, and use technical evidence and risk considerations when recommending solutions.
- Working knowledge of enterprise platform resiliency, high availability, observability, backup, and recovery practices.
- Strong written and verbal communication skills, including the ability to work effectively across application and infrastructure teams.
- Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, or a related field.
- Experience administering Red Hat OpenShift in a production, multi-cluster environment.
- Experience with Azure Red Hat OpenShift, Azure Kubernetes Service, Amazon EKS, or Red Hat OpenShift on AWS.
- Linux systems-administration experience and familiarity with Podman or Docker.
- Experience implementing GitOps and continuous delivery using Argo CD or a comparable platform.
- Automation experience with Ansible, Terraform, Python, Go, or Bash.
- Knowledge of observability practices covering metrics, logs, dashboards, alerting, and capacity analysis.
- Familiarity with container security, vulnerability remediation, image governance, secrets management, certificates, and policy enforcement.
- Experience supporting application onboarding to OpenShift or Kubernetes.
- Experience in financial services or another highly regulated environment.
Skills Required
- At least six years of combined higher education and/or work experience in systems design, management, and/or architecture
- Production experience administering and supporting OpenShift or Kubernetes environments
- Hands-on troubleshooting across OpenShift/Kubernetes, Linux, containers, networking, storage, compute, identity, and application technologies
- Experience automating infrastructure or platform operations using scripting, configuration management, infrastructure as code, GitOps, or CI/CD
- Experience with Git-based development, peer review, testing, and controlled change-management practices
- Ability to independently deliver assigned engineering work with limited supervision
- Ability to gather and analyze technical requirements and identify implementation concerns and risks
- Working knowledge of platform resiliency, high availability, observability, backup, and recovery practices
- Strong written and verbal communication skills and ability to work across application and infrastructure teams
- Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, or a related field
- Experience administering Red Hat OpenShift in a production, multi-cluster environment
- Experience with Azure Red Hat OpenShift, Azure Kubernetes Service, Amazon EKS, or Red Hat OpenShift on AWS
- Linux systems administration experience and familiarity with Podman or Docker
- Experience implementing GitOps and continuous delivery using Argo CD or a comparable platform
- Automation experience with Ansible, Terraform, Python, Go, or Bash
- Knowledge of observability practices involving metrics, logs, dashboards, alerting, and capacity analysis
- Familiarity with container security, vulnerability remediation, image governance, secrets management, certificates, and policy enforcement
- Experience supporting application onboarding to OpenShift or Kubernetes
- Experience in financial services or another highly regulated environment
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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The Company
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
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