Open Text Engineer

Key Responsibilities:

• Design, deploy, and maintain Open Systems infrastructure (Linux/Unix, AIX, Solaris, or similar platforms).
• Manage system performance, capacity, and reliability to ensure optimal uptime and resource utilization.
• Implement and maintain security controls, patch management, and access policies in compliance with IT governance and cybersecurity standards.
• Integrate open systems with enterprise applications, databases, and middleware solutions.
• Support backup, disaster recovery, and business continuity strategies.
• Automate administrative tasks using shell scripting, Python, or Ansible.
• Collaborate with cross-functional teams (Network, Database, Application, and Security) to deliver end-to-end IT solutions.
• Troubleshoot and resolve incidents, ensuring root cause analysis and documentation of issues.
• Participate in infrastructure upgrades, migrations, and modernization projects.
• Maintain accurate technical documentation, architecture diagrams, and operational runbooks.

Technical Skills:

• 3 years of experience in managing and operating Enterprise Content Management (ECM) systems, with proven experience on the OpenText platform.
• Experience working on digital archiving projects and integrated ECM solutions in governmental or large enterprise environments.

• Experience in administration and maintenance of OpenText Content Server, Archive Server, and Extended ECM.
• Proficiency in integrating OpenText with external systems such as Active Directory, email systems, OutSystems, and WSO2.
• Strong knowledge of security policies, permission management, and compliance controls (e.g., NCA, NDMO).
• Experience in designing workflows, digital archiving processes, and performance optimization.

Certifications:

• OpenText Certified Administrator or Developer certification is a major advantage.
• Certifications in ITIL or Project Management (Agile/Scrum) are considered a plus.