Online Shop & Customer Relations Traineeship

Reposted Yesterday
Be an Early Applicant
Wien, AUT
In-Office
Internship
Fashion • Other • Design
The Home for Analogue Photography – Since 1992.
The Role
The intern will support the online shop by assisting with operations, customer service, product testing, and enhancing product pages while collaborating with creative teams.
Summary Generated by Built In

Lomography is looking for a committed, motivated, organized, photography enthusiast having a way with people and an interest for e-commerce who is not afraid of pitching in where it’s needed. You will have the opportunity to work with our multi-cultural teams from around the world and will be able to work on many different tasks with sales and creative teams at our Vienna office.

As an intern for the Online Shop & LomoLAB team at Lomography, your duties will include:

  • Help managing day-to-day operations of the online shop including customer support & order processing

  • Help managing returns, exchanges and refunds from direct channel customers

  • Assist in product testing and shootings with our in house photo and video teams

  • Help to optimize product and category pages

  • assist the LomoLAB team with film development and scanning tasks during busy times in the lab

  • Very good communication skills

  • Fluent in English – any additional language is a plus

  • Good camera / photography knowledge

  • Well organized, detail oriented & curious to explore new fields of work

  • Excellent computer skills including Microsoft Office

  • Focused on solutions, happy to search for workarounds

  • Proactive and independent working style, open minded personality

  • Experience in customer service, retail, blogging, copy writing, magazine editing or alike is an extra plus

Skills Required

  • Very good communication skills
  • Fluent in English
  • Good camera / photography knowledge
  • Excellent computer skills including Microsoft Office
  • Experience in customer service, retail, blogging, copy writing, magazine editing or alike
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The Company
HQ: Wien, Wien
106 Employees
Year Founded: 1992

What We Do

The Lomographic Society is a globally active organization dedicated to experimental and creative analogue photography. Originally established in 1992 by a group of offbeat students as an arts movement, but fuelled by fiery passion and burning curiosity, the society soon grew into an international venture. Our snapshots are characterized by vibrant colours, shadowy vignette, surprise effects and pure spontaneity. We have over a million creative members across the world and invite you to let loose, ignite your inspiration and to catapult your shots around the globe through our online platform. Whether you’re a complete novice or a seasoned pro, everyone can harness the photographic power to create something incredible. Our extensive Lomographic analogue family includes many innovative products, such as our Sprocket Rocket, Diana Mini, La Sardina, the Petzval 55 Art Lens and a wide range of instant cameras. We also boast an ever-growing line-up of film in many different formats, having most recently launched the LomoChrome Metropolis – the first new color negative film in over 5 years! We’re dedicated to generating all the photographic tools you need to start your analogue journey - and our first lesson? Don't think – just shoot!

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