Onboarding Specialist

Posted 3 Days Ago
Be an Early Applicant
Lehi, UT
Entry level
Software
The Role
As an Onboarding Specialist, you will coordinate with the Sales Team to facilitate new customer hand-offs, conduct discovery sessions to understand client needs, and guide customers through onboarding over Zoom. You will collaborate with various teams and assist existing customers with training to ensure successful use of the company's applications.
Summary Generated by Built In

We seek a driven, energetic, and team-oriented individual to join our Customer Success team as an Onboarding Specialist in Lehi, Utah.

Who We Are: The leader in field sales enablement. Our tech and expertise help create driven, productive, and successful sales teams.

Where We’re Headed: Based in Lehi, Utah, Sales Rabbit has 100+ team members, with plans to grow aggressively as we begin addressing new in-home selling and field sales markets.

The Secret To Our Success: We put our employees first. Along with competitive pay and benefits, we offer our employees all the comfort you’d expect from a high-growth SaaS company.

To be a good fit for SalesRabbit, you should:
Possess a natural curiosity about how things work and how to improve them
Be equal parts humble and confident
Have grit like a honey badger
Here’s how you will make an impact:

  • Coordinating with the Sales Team on new customer hand-offs
  • Conducting discovery with new customers to identify their business needs
  • Conducting 1-3 week onboarding motions to implement with new customers
  • Conducting the onboarding motions over Zoom with new customers
  • Coordinating with associates in Customer Success, Integrations, and Product Support
  • Reaching out to existing customers to help with ongoing training needs

To be a good fit for this particular role, you should be/have:

  • Technical aptitude for learning and being able to explain mobile applications
  • Temperament and desire to help build and implement solutions
  • Strong oral and written communication skills
  • Proficient in Apple (iOS), Android, and Web applications
  • Work well independently
  • High level of attention to detail
  • Strong problem solving and analytical skills
  • Able to work well with other team members

Benefits:

  • 10 paid holidays
  • 20 Days of PTO
  • Paid parental leave
  • 401(k) 100% match up to 4% of salary
  • Company phone plan covering service for employee and spouse/child
  • Onsite gym and other wellness initiatives
  • Fully stocked break room and weekly catered lunches
  • Corporate Passes
  • Women’s group 

SalesRabbit is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

#INDSR01

Top Skills

Android
Apple
The Company
Lehi, UT
122 Employees
On-site Workplace
Year Founded: 2013

What We Do

SalesRabbit is the leading developer of software services for door-to-door and field sales teams. Our expertise and products have enabled hundreds of sales teams to operate at peak performance by helping them motivate their teams, manage their resources effectively, and develop sales mastery.

Our mission is to provide a complete experience for our clients by constantly developing the best tech, assembling the best support team around, and developing a library full of sales expertise and industry experience.

We’ve found that this approach leads to stronger client relationships, an amazing work environment, and huge results for our users.

To learn more about our approach and growing company, visit salesrabbit.com.

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