Onboarding Specialist

Posted 2 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
43K-71K Annually
Mid level
Professional Services • Financial Services
The Role
Guide high-net-worth clients through account onboarding: act as central contact, coordinate advisors and internal teams, enter client data in Salesforce and portfolio accounting systems, manage custodian paperwork and transfers, reconcile assets and cost basis, confirm billing, reporting, portals, and trading restrictions, and ensure smooth handoff to Client Success.
Summary Generated by Built In

Join a team that values your ambition and empowers your growth


At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.

The Onboarding Specialist is responsible for guiding clients through the onboarding process with professionalism and efficiency. Coordinating with internal teams to set clear expectations and ensure timely account set up and customization.

Responsibilities:

  • Serve as central point of contact for onboarding new clients
  • Coordinate between client, advisor, and additional support teams to execute & track client onboarding progress
  • Support data input for new clients in Salesforce and Portfolio Accounting Software
  • Prepare and track new client agreement, custodian account opening, maintenance, and transfers paperwork thru the process, including any SLOAs that need to be established
  • Reconcile transferred assets and ensure cost basis transferred properly
  • Confirm account set up at custodian and in Salesforce and Portfolio Accounting Software
  • Confirm billing is set up and if needed initiate initial invoice
  • Confirm any reporting is set up correctly
  • Confirm client portal is set correctly
  • Confirm any loose ends at prior custodian are done (RMDs, residual transfers, terminate auto payments)
  • Confirm any restrictions communicated to trading team
  • Ensure smooth handoff to Client Success Specialist

Requirements:

  • Bachelor's degree from an accredited institution or strong equivalent experience
  • Preferred at least 3 years’ experience in Wealth management
  • Savvy with Technology: Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly)
  • Experience with custodian interaction and project management preferred

Competencies:

  • Service oriented
  • Strong attention to detail
  • Excellent communication skills and responsiveness
  • Ability to identify, meet and follow through with tasks
  • Ability to work independently
  • Enjoy being part of a team
  • Continuous improvement mindset
  • Must be highly flexible and confidential with all client and firm matters

This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is CA$42,500 to CA$71,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Corient is the world’s largest multi-family office and non-bank wealth manager focused on serving ultra-high- and high-net-worth clients. As the industry’s only global professional services partnership, we combine the personal service and objectivity of a boutique with the scale and resources of a global institution. Our partnership model fosters collaboration over competition, bringing together the collective expertise of Corient to each relationship to deliver a transparent, client-first experience. As a fully integrated global firm, we deliver comprehensive solutions across investment management, wealth strategy and family office services to help clients simplify their lives, manage their wealth and establish lasting legacies.


WHAT WE OFFER 

  • Located in the heart of downtown Toronto, just a short walk from Union Station
  • Training Reimbursement
  • Paid Professional Designations
  • Employee Savings Plan (ESP)
  • Corporate Discount Program
  • Enhanced group benefits
  • Parental Leave Top–up program
  • Paid time off for Volunteering 

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. Corient Canada is committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at [email protected].

Skills Required

  • Bachelor's degree or strong equivalent experience
  • Savvy with Salesforce
  • Savvy with Portfolio Accounting Software
  • Savvy with DocuSign
  • Proficiency with Microsoft Suite or ability to learn quickly
  • Preferred at least 3 years' experience in wealth management
  • Experience with custodian interaction and project management
  • Strong attention to detail, excellent communication, responsiveness, confidentiality

Corient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Corient and has not been reviewed or approved by Corient.

  • Healthcare Strength Core coverage includes medical, dental, vision, short- and long-term disability, and life/AD&D, along with an Employee Assistance Program. FSAs/HSAs and formal health and welfare plan documentation reinforce a structured, enterprise-grade medical benefits setup.
  • Retirement Support A 401(k) with a Safe Harbor match is part of the package, indicating structured retirement support. This sits alongside standard financial-wellness elements within the overall benefits suite.
  • Parental & Family Support Paid parental leave is highlighted as “generous” and is complemented by a paid volunteer day. Family-oriented benefits are positioned as part of a broader “full‑life” focus.

Corient Insights

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The Company
HQ: Miami, FL
2,932 Employees
Year Founded: 1965

What We Do

Corient is a leading integrated fee-only registered investment advisor (RIA) that provides comprehensive wealth management, planning, and investment services to ultra-high-net-worth individuals and families.

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